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Compare Twilio Flex vs IRIS CRM vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Twilio Flex - Cloud Communication Platforms

Twilio Flex

(111)
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IRIS CRM

IRIS CRM

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Overview
Affiliate Disclosure

Description

Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to ... Read More

Entry Level Pricing
  • Starts from $1
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

8.9/10

User Ratings

2.5

(447)
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Software Demo

Demo

View demo

View demo

Features

Total Features

0 Features

7 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $1
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagetwilio-flex pricingiris-crm pricing
        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings

        2.5

        (based on 447 reviews)

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        23

        Very Good

        12

        Good

        3

        Poor

        4

        Terible

        69

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        IRIS CRM stands out as a versatile and comprehensive solution tailored for the payments industry, earning high praise from users for its functionality, user-friendly interface, and robust set of ...Read more

        Pros and Cons

        • Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions.

        • User-friendly and intuitive interface, making it easy to navigate and use, especially for new users.

        • Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams.

        • Highly customizable, allowing users to tailor workflows, fields, and reports to meet specific business needs.

        • Consolidates multiple functionalities into a single platform, improving efficiency and reducing the need for additional tools.

        • Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together.

        • Steep learning curve for new users due to the abundance of features and functionalities.

        • Occasional hiccups in custom field integrations or onboarding processes reported by a few users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps

        No Integration information available.

        Authorize.Net
        Authorize.Net

        3.7

        (399 reviews)
        Zapier
        Zapier
        LiveChat
        LiveChat

        Customers

        Customers

        No Customers information available.

        Payment Depot

        Payment Depot

        Celero

        Celero

        Flashbanc

        Flashbanc

        Media and Screenshots

        Screenshots
        Twilio Flex Demo - Twilio Flex - Chat

        4 Screenshots

        IRIS CRM screenshot

        5 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

        Alternatives
        CometChat - Cloud Communication Platforms
        CometChat

        4.5

        CloudTalk - Call Center Software
        CloudTalk

        4.4

        Five9 - Contact Center Operations Software
        Five9

        4.1

        Salesforce Sales Cloud - CRM Software
        Salesforce Sales Cloud

        4.4

        Pipedrive - CRM Software
        Pipedrive

        4.5

        Freshsales - CRM Software
        Freshsales

        4.6

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Twilio Flex offers Free Trial, but IRIS CRM does not.

        Twilio Flex is designed for Large Enterprises and Medium Business.

        IRIS CRM is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Twilio Flex begins at $1/User, while pricing details for IRIS CRM are unavailable.

        Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

        Some top alternatives to IRIS CRM includes Salesforce Sales Cloud, Pipedrive, Freshsales, Salesflare, Close, Vendasta, Keap, Salesforce, SalesCRM, SimpleCRM, FreeCRM, Client Book CRM, Snapforce CRM, iEnterprise CRM, Service CRM and Salesforce Partner Relationship Management.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA