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Compare Trello vs Opsgenie vs Freshservice

Trello - Project Management Software
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Opsgenie - Incident Management Software
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Overview

Description

Trello is a flexible project management application that organizes your projects into boards. Each card can be easily moved from one column to another to prioritize tasks and keep you in ... Read More

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More

Entry Level Pricing
  • Starts from $5 , Billed Yearly
  • Starts from $9 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.3/10

9.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

17 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $5 , Billed Yearly
          • $9 , Billed Yearly
          Pricing Pans
          • Free

            • Unlimited cards

            • Up to 10 boards per Workspace

            • Unlimited Power-Ups per board

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          • Standard

            • Includes features of Free plan, plus

            • Unlimited boards

            • Advanced checklists

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          • Premium

            • Includes features of Standard plan, plus

            • Views: Calendar, Timeline, Table, Dashboard, and Map

            • Workspace views: Table and Calendar

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          • Browse all pricing plans
          • Free

            • Up to 5 users

            • Number of Alerts: Unlimited

            • E-mail Notifications: Unlimited

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          • Essentials

            • Includes Free Plan features, plus

            • SMS/Voice Notifications (US & Canada): # of users x100

            • SMS/Voice Notifications (International): # of users x25

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          • Standard

            • Includes Essentials Plan features, plus

            • SMS/Voice Notifications (US & Canada): Unlimited

            • SMS/Voice Notifications (International): Unlimited

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          • Browse all pricing plans
          Pricing Pagetrello pricingopsgenie pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2995

          Very Good

          814

          Good

          146

          Poor

          22

          Terible

          13

          Excellent

          99

          Very Good

          22

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Trello continues to establish itself as a leading tool for task and project management, praised for its simplicity, user-friendly interface, and versatile functionality. Its visually appealing ...Read more

          Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more

          Pros and Cons
          • User-friendly and intuitive interface, making it easy for both new and experienced users to operate with minimal setup time.

          • Excellent tool for task organization with Kanban-style boards, drag-and-drop functionality, and customizable labels.

          • Simplifies team collaboration, enabling seamless knowledge sharing and task delegation even in remote or shift-based work environments.

          • Supports project tracking with features like checklists, due dates, color-coded alerts, and real-time updates to enhance productivity and clarity.

          • Adaptable for different use cases, from personal task management to complex team projects, with sufficient functionality even in the free version.

          • Limited capability for handling large or complex projects due to the lack of advanced features compared to specialized project management tools.

          • Archived tasks and boards are difficult to retrieve or review, causing frustration for long-term task tracking.

          • Reporting and analytics features are basic, lacking in-depth insights needed for more comprehensive project management.

          • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

          • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

          • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

          • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

          • Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation.

          • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

          • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Trello_customers_2

          Trello_customers_2

          ebay

          ebay

          Trello_customers_0

          Trello_customers_0

          Looker

          Looker

          Media and Screenshots

          Screenshots
          Trello

          3 Screenshots

          Announcement

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Trello and Opsgenie offer a Free Trial.

          Trello is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Trello Starts at $5/User/Month when Billed Yearly whereas for Opsgenie Starts at $9/User/Month when Billed Yearly.

          Some top alternatives to Trello includes Smartsheet, Miro, Process Street, Wrike, Notion, Freshbooks, Jira, Basecamp, Zoho Projects, monday.com, Asana, Teamwork, ProjectManager.com, Microsoft Project, Worksuite, Trackboard, Quick Base, Todoist, ClickUp, Resource Guru and Height.

          Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].