Compare TalkDesk vs Textline

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	TalkDesk (2962) Get Quote Get Quote	Textline (100) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Talkdesk is the call center software that empowers businesses with a complete set of tools to self-manage their customer support and sales. They provide a smart, simple and affordable ... Read More	Introducing Textline, the ultimate solution for business texting needs. With its user-friendly platform, Textline streamlines communication and boosts customer engagement, leading to ... Read More
Entry Level Pricing	Starts from $85 , monthly	Starts from $29.99 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.8/10	Not Available
User Ratings	4.4 (3656)	4.3 (105)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$85 , monthly	$29.99 , Billed Yearly
Pricing Plans	CX Cloud Professional $85 /user/month Get Started Cx Cloud Essentials $85 /user/month Get Started CX Cloud Elevate $115 /user/month Get Started Browse all pricing plans	Limited Get Started Included Agents : 3 Included Phone Numbers : 1 Agent Limit : 3 Show more + Standard Get Started Included Agents : 3 Additional Agents : $15.99 per Month Included Phone Numbers : 1 Show more + PRO Get Started Included Agents : 5 Additional Agents : $29.99 per Month Included features of Standard plan, plus Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 3656 reviews)	4.3 (based on 105 reviews)
Rating Distribution	Excellent 2055 Very Good 718 Good 137 Poor 20 Terible 32	Excellent 71 Very Good 25 Good 4 Poor 0 Terible 0
Expert's Review generated by AI	Talkdesk has garnered positive reviews from users over the past year, showcasing its key strengths in providing an efficient and user-friendly phone system. Users praise its hands-off ...Read more	Textline has garnered praise for its significant impact on office communications, bridging the gap between field experts and on-site staff seamlessly. Users appreciate its versatility beyond mere ...Read more
Pros and Cons	Streamlined service delivery and improved customer experience by providing crucial context details instantly. User-friendly interface with easy access and customization in reporting. Quick and responsive technical support. Effective monitoring of team performance and call metrics. Easy integration with CRM systems for seamless operations. Newcomers may find the rich features overwhelming without proper guidance. Limited advanced functionality due to a restricted selection in the Marketplace. Some users experienced occasional glitches and complexity in usage.	Improved office communication between field experts and staff. Versatile uses beyond texting. User-friendly interface with shortcuts. Smooth integration process with responsive tech support. Great customer service with easy communication. Limited discounts for larger volume subscriptions. Difficulty in contacting support for help on occasions. Richness of features can be complex for newcomers without proper guidance.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews) LiveChat 4.4 (2017 reviews)	Salesforce 4.3 (31400 reviews) Pipedrive 4.5 (5199 reviews) TalkDesk 4.4 (3656 reviews)

Customers

Customers	IBM Peloton Stitch Fix	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	3 Videos	3 Videos

Alternatives

Alternatives	Nextiva 4.4 Zendesk Talk 4.3 HoduCC 3.8	ExpertTexting 3.5 TextToHire SMS Gateway Hub 4.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Textline offers Free Trial, but TalkDesk does not.

TalkDesk is designed for Large Enterprises, Medium Business and Small Business.

Textline is designed for Large Enterprises, Medium Business and Small Business.

Pricing for TalkDesk Starts at $85/user/month when monthly whereas for Textline Starts at $29.99/Month when Billed Yearly.

Some top alternatives to TalkDesk includes Nextiva, Zendesk Talk, HoduCC, Call Center Studio, ClickDesk, Aircall, Dialpad Contact Center, VoxDesk, LeadDesk and Freshdesk Contact Center (Formerly Freshcaller).

Some top alternatives to Textline includes ExpertTexting, TextToHire, SMS Gateway Hub, Senderium, MOBtexting, SimpleTexting, MessageDesk, SendHub and Buddy Texts.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare TalkDesk vs Textline

TalkDesk

Textline

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure