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Compare SuiteCRM vs Zoho CRM vs Salesforce Sales Cloud vs Pipedrive

SuiteCRM - CRM Software
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Overview

Description

SuiteCRM is a cloud hosted Customer Relationship Management application. It's a web-based software system that helps businesses and organizations to manage their contacts, leads, customers, ... Read More

Zoho CRM (Customer Relationship Management) has a simple interface that works as hard as you do. With its intuitive drag and drop functionality, CRM Software makes it easy to share your ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $14 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.9/10

9.8/10

User Ratings

4.3

(91)
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Software Demo

Demo

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Features

Total Features

9 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $14 , Billed Yearly
          Pricing Pans
          • Not Available
          Pricing Pagesuitecrm pricingzoho-crm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          79

          Very Good

          23

          Good

          4

          Poor

          2

          Terible

          1

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons
          • Intuitive and user-friendly, making it easy to set up dashboards and manage tasks with little technical expertise.

          • Highly customizable with open-source capabilities, allowing businesses to tailor the system to specific needs.

          • Cost-effective solution, available for free with no license costs, making it appealing for small businesses and startups.

          • Comprehensive tool for managing sales, marketing, lead generation, and customer support in one platform.

          • Advanced integration capabilities for automating tasks and gathering analytics data effectively.

          • Outdated and less modern user interface (UI), which many users find unattractive and not intuitive enough.

          • Mobile version is either unavailable or problematic, limiting accessibility and usability on the go.

          • Reporting and email modules require improvement due to slow performance and occasional bugs.

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Humanetics

          Humanetics

          Scottish Book Trust

          Scottish Book Trust

          Titomic

          Titomic

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots
          Lead View

          3 Screenshots

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both SuiteCRM and Zoho CRM offer a Free Trial.

          SuiteCRM is designed for Large Enterprises, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho CRM begins at $14/User/Month when Billed Yearly, while pricing details for SuiteCRM are unavailable.

          Some top alternatives to SuiteCRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, HubSpot CRM, Vtiger, SutiCRM, Sugar Sell, SalesCRM, Soffront CRM, SimpleCRM, Simply CRM, Odoo CRM and Cratio CRM.

          Some top alternatives to Zoho CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].