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Compare Squadcast vs Opsgenie vs Freshservice

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Opsgenie - Incident Management Software
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Overview

Description

Squadcast is incident management software that brings together people and tools to protect business. Built for small businesses and distributed operations, Squadcast turns people into an ... Read More

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More

Entry Level Pricing
  • Starts from $9 , Billed Yearly
  • Starts from $9 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.4/10

9.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , Billed Yearly
          • $9 , Billed Yearly
          Pricing Pans
          • Essential

            • Unlimited Email and Push Notifications

            • SMS Notifications: First 200 SMS Free Post this, $0.1 per SMS

            • Phone Notifications: First 200 Calls Free Post this, $0.2 per Call

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          • Pro

            • Free Stakeholders: Up to 10

            • Includes features of Essential plan, plus

            • Number of Status Pages: 5

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          • Enterprise

            • Unlimited Users

            • Includes features of Pro plna, plus

            • Single Sign-On (SSO)

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          • Free

            • Up to 5 users

            • Number of Alerts: Unlimited

            • E-mail Notifications: Unlimited

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          • Essentials

            • Includes Free Plan features, plus

            • SMS/Voice Notifications (US & Canada): # of users x100

            • SMS/Voice Notifications (International): # of users x25

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          • Standard

            • Includes Essentials Plan features, plus

            • SMS/Voice Notifications (US & Canada): Unlimited

            • SMS/Voice Notifications (International): Unlimited

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          • Browse all pricing plans
          Pricing Pagesquadcast pricingopsgenie pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          135

          Very Good

          5

          Good

          1

          Poor

          1

          Terible

          0

          Excellent

          99

          Very Good

          22

          Good

          1

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Squadcast has received glowing reviews over the past 12 months, and for good reason. Users consistently praise the platform for its timely alerts and seamless incident management capabilities. ...Read more

          Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more

          Pros and Cons
          • Excellent integration capabilities, specifically with popular platforms like Slack.

          • User-friendly interface and easy-to-navigate features that simplify incident management.

          • Quick and efficient incident notifications and alerting system.

          • Helpful customer support team providing prompt assistance.

          • Cost-effective pricing compared to alternatives, appealing to budget-conscious users.

          • Limited customization and advanced functionalities available in the Marketplace, potentially restricting some users' needs.

          • Newcomers may find the platform complex initially, requiring some learning curve without adequate support.

          • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

          • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

          • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

          • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

          • Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation.

          • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

          • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Looker

          Looker

          Media and Screenshots

          Screenshots

          No screenshots available.

          Announcement

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Squadcast and Opsgenie offer a Free Trial.

          Squadcast is designed for Large Enterprises, Medium Business and Small Business.

          Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

          The starting price for both Squadcast and Opsgenie begins at $9/User/Month when Billed Yearly.

          Some top alternatives to Squadcast includes Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps, Spike.sh, Mission Manager, Incident.io, StatusCast Incident Management, PagerTree and Kintaba.

          Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].