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Compare Solve360 vs Freshchat vs ZoomInfo Chat

Solve360 - CRM Software
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Overview

Description

Solve360 is cloud-based CRM software your sales and marketing departments will love. It's designed to help your employees make more calls, send more emails, and generate more revenue. ... Read More

Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.3/10

9.5/10

User Ratings

2.6

(19)
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Software Demo

Demo

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Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $15 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free (Messaging)

            • Chatbots (Freddy)

            • Chatbot Analytics (Freddy)

            • Inbox Views

            Show more +

          • Growth (Messaging)

            • Includes features of Free plan, plus

            • Up to 2000 bot sessions/month (Free)

            • Assignment Rules

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          • Pro (Messaging)

            • Includes features of Growth plan, plus

            • Up to 3000 bot sessions/month (Free)

            • WhatsApp Business (Popular)

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          • Browse all pricing plans
          Pricing Pagesolve360 pricingfreshchat pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          9

          Very Good

          4

          Good

          2

          Poor

          2

          Terible

          0

          Excellent

          338

          Very Good

          271

          Good

          12

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          Solve360 shines as a robust, user-friendly CRM platform with standout features like seamless integration with Google Apps, including Gmail, Google Drive, and Google Sheets, making it invaluable ...Read more

          Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more

          Pros and Cons
          • Seamless integration across company areas (e.g., billing, accounting) enhances workflow efficiency.

          • Excellent Google Apps integration, including Gmail, Google Drive, and Google Calendar sync.

          • User-friendly interface with customization options for client management and activity templates.

          • Helpful onboarding support, including detailed tutorials and responsive customer service.

          • Affordable solution with flexible functionality, catering well to small businesses.

          • Lack of advanced features to cater to large enterprise-scale operations.

          • Limited updates and infrequent addition of new functionalities.

          • Not enough options for customizing or expanding advanced workflows.

          • Seamless and user-friendly interface for smooth customer interactions.

          • Easy integration with CRM and other tools.

          • Real-time chat assistance and omnichannel support.

          • Comprehensive view of support needs.

          • Efficient communication through automated workflows.

          • Occasional glitches may disrupt the system flow.

          • Limited marketplace for additional apps and connectors.

          • Some users find the interface buggy and slow to refresh.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Delivery Hero

          Delivery Hero

          klarna

          klarna

          Media and Screenshots

          Screenshots
          Video Google Calendar Integration

          1 Screenshots

          Freshchat Analytics screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          5 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Solve360 and Freshchat offer a Free Trial.

          Solve360 is designed for Freelancers and Small Business.

          Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Solve360 Starts at $25/User/Month whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Solve360 includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Salesforce, SutiCRM, SalesCRM, SimpleCRM, Simply CRM, CRM.me, webCRM, DigitalCRM.com, Cool Life CRM and CRM.io by 500apps.

          Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].