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Compare Smartsupp vs Provide Support vs ZoomInfo Chat

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Overview

Description

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

"Discover the ultimate solution to enhance customer support with Provide Support. This innovative software allows users to effortlessly set up live chat on their websites in just three ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $8.25 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.3/10

9.3/10

User Ratings

4.4

(80)

4.5

(85)
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Software Demo

Demo

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Features

Total Features

7 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $8.25 , Billed Yearly
          Pricing Pans
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

            Show more +

          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

            Show more +

          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

            Show more +

          Pricing Pagesmartsupp pricingprovide-support pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Excellent

          36

          Very Good

          16

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          Provide Support is a standout tool for live chat support, as evidenced by positive reviews over the past year. Users appreciate its seamless performance, minimal downtime, and essential features ...Read more

          Pros and Cons
          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Responsive and helpful customer support team, providing quick and informative assistance.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          • Reliable and stable performance with minimal downtimes or bugs, ensuring seamless operation for years.

          • Streamlines communication by allowing chat support for multiple websites in one platform, enhancing efficiency.

          • Intuitive and user-friendly interface makes it easy for both agents and customers to navigate and use the tool.

          • Facilitates timely resolution of customer issues, leading to increased customer satisfaction and loyalty.

          • Customizable features tailored to business needs, offering flexibility and efficient management.

          • Lack of extensive instructions for new users may lead to confusion during initial setup or operation.

          • Limited reporting tools compared to other chat applications, impacting detailed performance analysis and insights.

          • Marketplace may have a limited selection of additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          NIIT

          NIIT

          Merchant-Accounts.ca

          Merchant-Accounts.ca

          Trainer1

          Trainer1

          Media and Screenshots

          Screenshots
          Notification

          4 Screenshots

          Boost Sales and Website Credibility screenshot

          6 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Provide Support offers Free Trial, but Smartsupp does not.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Provide Support is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Smartsupp Starts at $10/User/Month when Billed Yearly whereas for Provide Support Starts at $8.25/Month when Billed Yearly.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Some top alternatives to Provide Support includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, ChatMate, HelpOnClick, WebsiteAlive and ApexChat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].