Yes, both SmarterTrack and Jitbit Helpdesk offer a Free Trial.
SmarterTrack is designed for Large Enterprises, Medium Business and Small Business.
Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for SmarterTrack Starts at $20/User/Month whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.
Some top alternatives to SmarterTrack includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Sitehelpdesk, Trakdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.
Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.
