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Compare SmarterTrack vs HESK vs Zoho Desk vs Zendesk Support

Overview

Description

SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so ... Read More

HESK is a one stop shop for all Help Desk needs. HESK is a web based customer support system that aims to provide user friendly support, easy management of tickets and communication with ... Read More

Entry Level Pricing
  • Starts from $20
  • Starts from $24.91 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.4/10

8.6/10

User Ratings

4.3

(8)

Features

Total Features

12 Features

11 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $20
          • $24.91 , Billed Yearly
          Pricing Pans
          • Not Available
          • HESK Cloud

            $29.99

            • 10 Support Agents

            • 10 GB file upload space

            • Statistics module

            Show more +

          • HESK Cloud Plus

            $49.99

            • Unlimited Support Agents

            • 50 GB file upload space

            • Escalate module

            Show more +

          Pricing Pagesmartertrack pricinghesk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2

          Very Good

          3

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          4

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Department of Education

          Department of Education

          Cira

          Cira

          Arkansas

          Arkansas

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos

          No videos available.

          video-0

          2 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].