Yes, both Slack and Snappy offer a Free Trial.
Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Slack Starts at $2.67/Month whereas for Snappy Starts at $15/User/Month.
Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.
Some top alternatives to Snappy includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.