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Compare Shopify vs Respond.io vs ZoomInfo Chat

Shopify - Ecommerce Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

Introducing Respond.io, a comprehensive business messaging platform designed for modern companies. It streamlines communication by integrating all channels into one convenient platform. ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.6/10

9.0/10

User Ratings

4.4

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Software Demo

Demo

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Features

Total Features

21 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          125

          Very Good

          14

          Good

          2

          Poor

          2

          Terible

          4

          Expert's Review generated by AI

          Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

          Respond.io is a versatile and efficient platform that excels in providing exceptional customer service across multiple channels. Users appreciate its seamless integration with various messaging ...Read more

          Pros and Cons
          • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

          • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

          • Extensive functionality with versatile themes available.

          • Offers reliable customer support and assistance 24/7.

          • Enables seamless integration of multiple sales channels and apps.

          • Transaction fees and costs associated with premium themes and apps can increase expenses.

          • Limited customization options in free themes.

          • Some features like marketing automation may be constrained.

          • Great customer support and follow-up service across all platforms.

          • Multichannel customer service platform, excellent for organizing and providing customer service.

          • Easy access and quick results, especially effective with WhatsApp integration.

          • Rich features, particularly workflows, providing seamless management of messages and agent workload.

          • Stable platform without crashes and easy implementation.

          • Limited workspaces available, affecting scalability for some users.

          • Some users find the platform pricey, though discounts are offered.

          • Limited features for advanced customizations, like WhatsApp QR code.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Accenture

          Accenture

          pwc

          pwc

          Bayer

          Bayer

          Media and Screenshots

          Screenshots
          Apps Demo

          4 Screenshots

          Dashboard

          8 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Shopify offers Free Trial, but Respond.io does not.

          Shopify is designed for Large Enterprises, Medium Business and Small Business.

          Respond.io is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Respond.io begins at $29/Month, while pricing details for Shopify are unavailable.

          Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

          Some top alternatives to Respond.io includes ZoomInfo Chat, Intalk.io, Respond Flow, LiveAgent, UseResponse, LiveChat, Tidio Chat, HelpOnClick, Zoho SalesIQ, Smartchat and Channel.io.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].