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Compare Shopify vs HelpCrunch vs ZoomInfo Chat

Shopify - Ecommerce Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.6/10

9.2/10

User Ratings

4.4

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Software Demo

Demo

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Features

Total Features

21 Features

21 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12 , Billed Yearly
          Pricing Plans
          • Not Available
          • Standard (Live chat)

            • 1 chat widget

            • 3 chat auto messages

            • 3 popups

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          • Premium(Live chat)

            • 5 chat widgets

            • Unlimited chat auto messages

            • Unlimited popups

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          • Enterprise(Live Chat)

            • Includes features of Premium plan, plus

            • 5+ chat widgets

            • 20+ team members

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          210

          Very Good

          22

          Good

          2

          Poor

          1

          Terible

          8

          Expert's Review generated by AI

          Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

          HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more

          Pros and Cons
          • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

          • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

          • Extensive functionality with versatile themes available.

          • Offers reliable customer support and assistance 24/7.

          • Enables seamless integration of multiple sales channels and apps.

          • Transaction fees and costs associated with premium themes and apps can increase expenses.

          • Limited customization options in free themes.

          • Some features like marketing automation may be constrained.

          • Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration.

          • Saves time by consolidating multiple tools into one with great functionality.

          • Clean and intuitive tool that works out of the box.

          • Affordable pricing with all the necessary features.

          • Provides solid support and useful features like FAQ browsing and unified inbox.

          • Occasional issues with basic features breaking, requiring time to fix.

          • Support responsiveness can vary, leading to frustrations with critical functionality failures.

          • Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Halebop

          Halebop

          Seranking

          Seranking

          ESB

          ESB

          Media and Screenshots

          Screenshots
          Apps Demo

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Shopify and HelpCrunch offer a Free Trial.

          Shopify is designed for Large Enterprises, Medium Business and Small Business.

          HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of HelpCrunch begins at $12/User/Month when Billed Yearly, while pricing details for Shopify are unavailable.

          Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

          Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].