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Compare ServiceNow Customer Service Management vs Tidio Helpdesk vs Zendesk Support

Overview

Description

ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More

Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $24 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.5/10

Not Available

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

14 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $24 , yearly
          Pricing Plans
          • Not Available
          • Starter

            $29

            /month

            • Ideal for small businesses focused on enhancing customer satisfaction via live chat support.

            • Everything in Free plus:

            • 100 Handled Conversations

            Show more +

          • Growth

            $59

            /month

            • Ideal for teams of all sizes prioritizing customer service as their competitive advantage.

            • Everything in Starter plus:

            • 250 Handled Conversations

            Show more +

          • Plus

            $749

            /month

            • For businesses requiring better limits

            • additional integrations

            • advanced features

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Rogers

          Rogers

          7Eleven

          7Eleven

          LLOYDS

          LLOYDS

          Glovo

          Glovo

          Jaguar

          Jaguar

          Stanley

          Stanley

          Media and Screenshots

          Screenshots

          No screenshots available.

          Tidio Helpdesk

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Tidio Helpdesk offers Free Trial, but ServiceNow Customer Service Management does not.

          ServiceNow Customer Service Management is designed for Large Enterprises, Medium Business and Small Business.

          Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Tidio Helpdesk begins at $24/month when yearly, while pricing details for ServiceNow Customer Service Management are unavailable.

          Some top alternatives to ServiceNow Customer Service Management includes Zendesk Support, Tidio Helpdesk, Freshservice, Freshdesk, Zoho Desk, Deskero, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, CRMdesk, HESK, BoldDesk and Little SaaS Communication.

          Some top alternatives to Tidio Helpdesk includes and Zendesk Support.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].