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Compare ServiceNow Customer Service Management vs MicroStrategy

Overview

Description

ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all ... Read More

MicroStrategy is an innovative business intelligence software that offers a powerful, intuitive and scalable solution for data access, analysis and reporting. MicroStrategy will harness the ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

8.5/10

8.9/10

User Ratings
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Software Demo

Demo

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View demo

Features

Total Features

14 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageservicenow-customer-service-management pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          • Medium Business
          • Freelancers
          • Large Enterprises
          • Small Business
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Browser Based (Cloud)
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          19

          Very Good

          21

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          MicroStrategy BI software is a robust tool that excels in providing comprehensive solutions for enterprise business intelligence needs. Users appreciate the simplicity of creating complex SQL ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Offers powerful report delivery system and distribution services.

          • Backend provides excellent SQL engine with robust security features.

          • Simplifies creation of complex SQL reports and visualizations over varied datasets.

          • Provides easy manipulation of data, intuitive dashboarding, and interactive features.

          • Scalable, stable, and offers robust reporting capabilities.

          • High upfront costs and requires technical expertise for effective use.

          • Learning curve for new users, especially in understanding advanced features.

          • Limited customization options and updating of the user interface over time.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Rogers

          Rogers

          7Eleven

          7Eleven

          LLOYDS

          LLOYDS

          KFC

          KFC

          VISA

          VISA

          ebay

          ebay

          Media and Screenshots

          Screenshots

          No screenshots available.

          MicroStrategy

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          MicroStrategy offers Free Trial, but ServiceNow Customer Service Management does not.

          ServiceNow Customer Service Management is designed for Large Enterprises, Medium Business and Small Business.

          MicroStrategy is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both ServiceNow Customer Service Management and MicroStrategy are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to ServiceNow Customer Service Management includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, Front, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, CRMdesk, HESK, BoldDesk and Little SaaS Communication.

          Some top alternatives to MicroStrategy includes Entrinsik Informer, Tableau, Microsoft Power BI, IBM Cognos Analytics, Dundas BI, SAS Business Intelligence, SAP BusinessObjects BI, Panintelligence, Metric Insights and Microsoft Power BI Desktop.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].