Compare Segment vs HelpCrunch vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Segment (208) Get Quote Get Quote	HelpCrunch (243) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Segment is the Customer Data Platform that connects business customer data, automating data lakes and allowing businesses to send the most relevant message at the best time. Segment enables ... Read More	Introducing HelpCrunch, an intelligent platform designed for efficient customer communication. With its modern live chat and in-app messenger, it offers a rich toolbox of tools to convert ... Read More
Entry Level Pricing	Starts from $120	Starts from $12 , Billed Yearly
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	9.2/10
User Ratings	4.7 (431)	4.5 (194)
	Get Quote	Get Quote

Software Demo

Demo	Segment has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	7 Features	21 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$120	$12 , Billed Yearly
Pricing Plans	Not Available	Standard (Live chat) Get Started 1 chat widget 3 chat auto messages 3 popups Show more + Premium(Live chat) Get Started 5 chat widgets Unlimited chat auto messages Unlimited popups Show more + Enterprise(Live Chat) Get Started Includes features of Premium plan, plus 5+ chat widgets 20+ team members Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 431 reviews)	4.5 (based on 194 reviews)
Rating Distribution	Excellent 173 Very Good 32 Good 3 Poor 0 Terible 0	Excellent 210 Very Good 22 Good 2 Poor 1 Terible 8
Expert's Review generated by AI	No Expert ai Review available for the product	HelpCrunch has been receiving positive feedback over the past year, mainly highlighting its functionality and ease of use. Users appreciate the platform's all-in-one capabilities, combining ...Read more
Pros and Cons		Offers a wide range of functionality for organizing chats with customers, including AI integration and internal system integration. Saves time by consolidating multiple tools into one with great functionality. Clean and intuitive tool that works out of the box. Affordable pricing with all the necessary features. Provides solid support and useful features like FAQ browsing and unified inbox. Occasional issues with basic features breaking, requiring time to fix. Support responsiveness can vary, leading to frustrations with critical functionality failures. Limited functionality for messaging offline and email follow-up, with recurrent interruptions affecting operational efficiency.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Autopilot 4.2 (517 reviews) ActiveCampaign 4.5 (12031 reviews) WebEngage 4.4 (306 reviews)	WordPress 4.1 (25641 reviews) Wix 3.2 (13774 reviews) Squarespace 4.5 (3521 reviews)

Customers

Customers	No Customers information available.	Halebop Seranking ESB

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	No videos available.	3 Videos

Alternatives

Alternatives	CustomerLabs CDP 4.9 BlueConic 4.1 Captain Metrics	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Segment and HelpCrunch offer a Free Trial.

Segment is designed for Large Enterprises, Medium Business and Small Business.

HelpCrunch is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Segment Starts at $120/Month whereas for HelpCrunch Starts at $12/User/Month when Billed Yearly.

Some top alternatives to Segment includes CustomerLabs CDP, BlueConic, Captain Metrics, Zylotech, Lexer, Acquia Marketing Cloud, BSI CDP, Gravito CDP and euromessage CDP.

Some top alternatives to HelpCrunch includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, DeskMoz, Zendesk Chat, Intercom, LiveHelpNow, Comm100 Live Chat, HelpOnClick and Smartchat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Segment vs HelpCrunch vs ZoomInfo Chat

Segment

HelpCrunch

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure