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Compare Salesforce vs Refiner

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Refiner - Survey/ User Feedback Software
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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $79 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.8/10

8.3/10

User Ratings
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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • $79 , Billed Yearly
          Pricing Pans
          • Not Available
          • Essentials

            • Get started in minutes with our NPS, CSAT, CES, and PMF templates

            • Build custom survey flows

            • In-App surveys (Web & Mobile)

            Show more +

          • Growth

            • Includes features of Essentials plan, plus

            • Track user events

            • Two-way data sync with Segment.com

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          • Enterprise

            • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

            • Unlimited team members, SSO and fine grained access rights

            • Full white-label survey design

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          Pricing Pagesalesforce pricingrefiner pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          5

          (based on 8 reviews)

          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Automation features save time, reduce manual errors, and boost overall sales team productivity.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          Qonto

          Qonto

          Livestorm

          Livestorm

          Copy.ai

          Copy.ai

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          User Segment screenshot

          5 Screenshots

          Videos
          video-0

          5 Videos

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Salesforce and Refiner offer a Free Trial.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Refiner is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Starts at $25/User/Month whereas for Refiner Starts at $79/Month when Billed Yearly.

          Some top alternatives to Salesforce includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Hubspot Marketing Hub, Dynamics 365 Marketing, Zoho CRM, Microsoft Dynamics 365 for Sales, Thryv, Netsuite CRM, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].