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Compare Salesforce vs GoTo Connect

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GoTo Connect - VoIP Providers
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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

GoTo Connect is the ideal, fully operational cloud-based phone system and virtual meeting platform, designed to meet all your business's communication needs from anywhere. Easily customize ... Read More

Entry Level Pricing
  • Starts from $25
  • Starts from $24
Free Trial Availability
Spotsaas Score

9.8/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $25
        • $24
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings

        No reviews available for the product

        Rating Distribution

        Excellent

        370

        Very Good

        142

        Good

        30

        Poor

        4

        Terible

        7

        No reviews available for the product

        Expert's Review generated by AI

        Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

        GoTo Connect has received high praise from users for its simplicity, reliability, and excellent customer support. Users appreciate the intuitive management portal, easy account modifications, and ...Read more

        Pros and Cons
        • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

        • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

        • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

        • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

        • Automation features save time, reduce manual errors, and boost overall sales team productivity.

        • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

        • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

        • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

        • User-friendly platform, making it easy to use even during busy work periods.

        • Reliable service with clear calls and excellent connection.

        • Quick and helpful customer service support.

        • Ability to work from anywhere and forward calls to mobile devices.

        • Integration of communication features like calls, meetings, and messages in one platform.

        • Occasional issues with phone app functionality and software bugs.

        • Limited marketplace options for advanced functionalities and apps.

        • Challenges with caller ID and occasional service interruptions.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        BBVA

        BBVA

        Brunello Cucinelli

        Brunello Cucinelli

        Unilever

        Unilever

        Salesforce

        Salesforce

        COMCAST

        COMCAST

        The North Face

        The North Face

        Media and Screenshots

        Screenshots
        Salesforce Adoption Dashboards

        3 Screenshots

        Overview

        1 Screenshots

        Videos
        video-0

        5 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Salesforce and GoTo Connect offer a Free Trial.

        Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        GoTo Connect is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Salesforce Starts at $25/User/Month whereas for GoTo Connect Starts at $24/User/Month.

        Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

        Some top alternatives to GoTo Connect includes RingCentral Meetings, CloudTalk, RingByName, RingCentral Office, Grasshopper, 4PSA VoipNow, Voxloud, MightyCall, Ringover, CloudPhone and OpenPhone.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].