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Compare Salesforce Essentials vs Second CRM vs Thryv vs Salesforce Sales Cloud

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Second CRM - CRM Software
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Overview

Description

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More

Second CRM Software provides your team with a single view of customer data and a common language for customer relationships. With one-click access to contextually relevant information ... Read More

Entry Level Pricing
  • Starts from $25 , Billed Yearly
  • Starts from $4.25 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.7/10

8.5/10

User Ratings

3.5

(2)
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Software Demo

Demo

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Features

Total Features

8 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25 , Billed Yearly
          • $4.25 , Billed Yearly
          Pricing Plans
          • Salesforce Essentials

            • Manage contacts

            • Track relationships and deals

            • Respond to customers

            Show more +

          • Second CRM Foundation

            • Centralize Customer Database

            • Plan and Track Customer interactions

            • Calendaring and Reminders

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          28

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          2

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Salesforce Sales Cloud continues to stand out as one of the premier customer relationship management (CRM) platforms, offering unmatched customizability and versatility. The platform excels in ...Read more

          Second CRM provides businesses with a unified view of customer data and an intuitive way to manage relationships across multiple channels. With its one-click access to contextually relevant ...Read more

          Pros and Cons
          • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.

          • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.

          • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

          • Robust automation tools streamline processes, improve productivity, and ensure standardized workflows across teams.

          • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.

          • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.

          • Second CRM provides a single view of all customer data, improving decision-making and workflow.

          • Teams can work with a common language, enhancing collaboration and efficiency.

          • Quick access to contextually relevant information makes it easier to serve customers.

          • The software integrates data across multiple channels, ensuring a seamless customer experience.

          • Initial setup may be time-consuming for larger teams or businesses with complex workflows.

          • New users may experience a learning curve when first getting started with the platform.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Mashgin

          Mashgin

          McDonald's

          McDonald's

          Malaysiakini

          Malaysiakini

          MDEC

          MDEC

          Media and Screenshots

          Screenshots

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Salesforce Essentials offers Free Trial, but Second CRM does not.

          Salesforce Essentials is designed for and Small Business.

          Second CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Salesforce Essentials Starts at $25/User/Month when Billed Yearly whereas for Second CRM Starts at $4.25/User/Month when Billed Yearly.

          Some top alternatives to Salesforce Essentials includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, HubSpot CRM, SalesCRM, SimpleCRM, Efficy CRM, FreeCRM, Client Book CRM, Second CRM, Snapforce CRM, iEnterprise CRM and SalesPro CRM.

          Some top alternatives to Second CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, SalesCRM, SimpleCRM, CRM.me, FreeCRM, Client Book CRM, webCRM, CAS CRM, DigitalCRM.com and LOGICRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].