Compare RingCentral Contact Center vs Rafiki

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	RingCentral Contact Center (50) Get Quote Get Quote	Rafiki Get Quote Get Quote

Overview
Affiliate Disclosure

Description	RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More	Rafiki is a cloud-based sales enablement software, offering an integrated set of tools that enables sales teams to perform more effectively while decreasing their 'sell-in' efforts. A fully ... Read More
Entry Level Pricing	Not Available	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
User Ratings	3.7 (105)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$10
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.7 (based on 105 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 27 Very Good 10 Good 8 Poor 4 Terible 1	No Reviews No reviews available for the product
Expert's Review generated by AI	RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more	No Expert ai Review available for the product
Pros and Cons	Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility. Easy accessibility and remote functionality, making it convenient for remote work and connectivity. Customizable features, call recording, and various communication options (phone, fax, video, text). Centralized directory for easy access to contacts. User-friendly interface, straightforward setup, and usage. Inconsistent call quality, dropouts, and connectivity issues at times. Complex features like call transfers and minor bugs can be challenging to navigate. Occasionally inaccurate voicemail transcription and identification.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)	Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews) Microsoft Teams 4.3 (32097 reviews)

Customers

Customers	No Customers information available.	Hippo Video Zomentum Leadle

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	Dialer360 3.8 uContact 4.9 HoduCC 3.8	Conversica 4.4 Konverse AI $Refract - Conversation Intelligence Software$ Refract 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Rafiki offers Free Trial, but RingCentral Contact Center does not.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Rafiki is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Rafiki begins at $10/User/Month, while pricing details for RingCentral Contact Center are unavailable.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Some top alternatives to Rafiki includes Conversica, Konverse AI, Refract, q&ai Technologies, VoiceLab, Kindly Conversion Optimization, Cognigy Insights, Convin and Cyrano.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare RingCentral Contact Center vs Rafiki

RingCentral Contact Center

Rafiki

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure