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Compare Ring.io vs RingCentral Contact Center

Ring.io - Contact Center Operations Software
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Overview

Description

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Entry Level Pricing
  • Starts from $69
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.5

(22)
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $69
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagering-io pricingringcentral-contact-center pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      42

      Very Good

      8

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      27

      Very Good

      10

      Good

      8

      Poor

      4

      Terible

      1

      Expert's Review generated by AI

      Ring.io has garnered exceptional praise from its users in the past 12 months. The feedback highlights the platform's straightforward UI, seamless integration with CRMs like HubSpot and Zoho, and ...Read more

      RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

      Pros and Cons
      • User-friendly interface with seamless integration.

      • Efficient automation features like auto drop voicemail, text, and email.

      • Powerful CRM and dialer tool with high productivity.

      • Excellent customer service and onboarding support.

      • Easy integration with various CRM systems for effective communication.

      • Limited app and connector options in the Marketplace.

      • Customizations and rich features may be overwhelming for new users without adequate support.

      • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

      • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

      • Customizable features, call recording, and various communication options (phone, fax, video, text).

      • Centralized directory for easy access to contacts.

      • User-friendly interface, straightforward setup, and usage.

      • Inconsistent call quality, dropouts, and connectivity issues at times.

      • Complex features like call transfers and minor bugs can be challenging to navigate.

      • Occasionally inaccurate voicemail transcription and identification.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Townsquare

      Townsquare

      Holologic

      Holologic

      Credibly

      Credibly

      No Customers information available.

      Media and Screenshots

      Screenshots
      Call To CRM

      7 Screenshots

      No screenshots available.

      Videos
      video-0

      6 Videos

      video-0

      2 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Ring.io offers Free Trial, but RingCentral Contact Center does not.

      Ring.io is designed for Large Enterprises, Medium Business and Small Business.

      RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      The starting price of Ring.io begins at $69/User/Month, while pricing details for RingCentral Contact Center are unavailable.

      Some top alternatives to Ring.io includes Compass Payments Suite, Dialer360, Call Center Studio, Truly, Dialpad Contact Center, Channels, ice Contact Center, RingCentral Contact Center, Squaretalk and CloudCall.

      Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].