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Compare REVE Chat vs LiveChat vs ZoomInfo Chat

REVE Chat - Live Chat Software
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LiveChat - Live Chat Software
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Overview

Description

Introducing REVE Chat, a comprehensive online live chat solution designed for websites. It is a cloud-based software that offers multiple channels, including co-browsing, voice/video chat, ... Read More

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Entry Level Pricing
  • Starts from $13.50 , Billed Yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.1/10

9.8/10

User Ratings

3.4

(35)
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Software Demo

Demo

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Features

Total Features

9 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13.50 , Billed Yearly
          • $16 , Billed Yearly
          Pricing Plans
          • Standard

            • Facebook Messenger

            • Department Management

            • Auto Triggers

            Show more +

          • Advanced

            • Includes features of Standard plan, plus

            • Video & Voice Chat

            • Viber Messenger

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          • Enterprise

            • Includes features of Advanced plan, plus

            • Custom Development

            • Screen Sharing

            Show more +

          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

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          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          20

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          3

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Expert's Review generated by AI

          REVE Chat has garnered positive feedback for its ability to enhance customer satisfaction through live chat, automation, and analytics features, ultimately boosting businesses by improving ...Read more

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          Pros and Cons
          • User-friendly interface that integrates all chats in one window, enhancing convenience.

          • Advanced features such as screen sharing, joint navigation, and department management for effective customization and interaction.

          • Quick and error-free installation process, improving client communication and satisfaction.

          • Comprehensive features like customized themes, video calling, and visitor analytics, making it a valuable customer support tool.

          • Proactive chat feature noted for increasing online sales and customer retention.

          • Reports of basic features working effectively, but lacking in advanced capabilities.

          • Complaints about customer support quality, with issues regarding linguistic communication and assistance reliability.

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Capterra : REVE Chat screenshot

          5 Screenshots

          All customers

          7 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both REVE Chat and LiveChat offer a Free Trial.

          REVE Chat is designed for Large Enterprises, Medium Business and Small Business.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for REVE Chat Starts at $13.50/Month when Billed Yearly whereas for LiveChat Starts at $16/User/Month when Billed Yearly.

          Some top alternatives to REVE Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, raychat, ChatFlow247 and 13chats.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].