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Compare Refiner vs SmartSurvey

Refiner - Survey/ User Feedback Software
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SmartSurvey - Survey/ User Feedback Software
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Overview

Description

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

8.3/10

9.1/10

User Ratings
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Features

Total Features

10 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , Billed Yearly
          • Not Available
          Pricing Pans
          • Essentials

            • Get started in minutes with our NPS, CSAT, CES, and PMF templates

            • Build custom survey flows

            • In-App surveys (Web & Mobile)

            Show more +

          • Growth

            • Includes features of Essentials plan, plus

            • Track user events

            • Two-way data sync with Segment.com

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          • Enterprise

            • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

            • Unlimited team members, SSO and fine grained access rights

            • Full white-label survey design

            Show more +

          • Not Available
          Pricing Pagerefiner pricingsmartsurvey pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          5

          (based on 8 reviews)

          4.5

          (based on 187 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Customers

          Customers
          Qonto

          Qonto

          Livestorm

          Livestorm

          Copy.ai

          Copy.ai

          NHS

          NHS

          IBM

          IBM

          Vodafone

          Vodafone

          Media and Screenshots

          Screenshots
          User Segment screenshot

          5 Screenshots

          SmartSurvey screenshot

          7 Screenshots

          Videos

          No videos available.

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Refiner and SmartSurvey offer a Free Trial.

          Refiner is designed for Large Enterprises, Medium Business and Small Business.

          SmartSurvey is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Refiner begins at $79/Month when Billed Yearly, while pricing details for SmartSurvey are unavailable.

          Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

          Some top alternatives to SmartSurvey includes SurveyMonkey, Zoho Survey, QuestionPro, SurveySparrow, Qualtrics Core XM, Couchsurvey, Key Survey Software, easyfeedback, SurveyBox, Cognito Forms, SurveyKing and SurveyMonkey Enterprise.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].