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Compare PrestaShop vs ClickDesk vs ZoomInfo Chat

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ClickDesk - Live Chat Software
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Overview

Description

PrestaShop is shopping cart software that allows to sell online, quickly deploy an e-commerce website, manage a catalog of products, handle payments and orders, generate reports, and more. ... Read More

ClickDesk makes it easy to take care of customers. Create tickets from written, voice, video chat, and email messages. Turnaround times are automatically calculated from when a ticket is ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $12.99 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

9.1/10

User Ratings
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Software Demo

Demo

PrestaShop has not given any software demo yet

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Features

Total Features

6 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $12.99 , Billed Yearly
          Pricing Plans
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          135

          Very Good

          45

          Good

          11

          Poor

          11

          Terible

          84

          Excellent

          37

          Very Good

          39

          Good

          4

          Poor

          1

          Terible

          3

          Expert's Review generated by AI

          PrestaShop emerges as a robust and versatile e-commerce platform with dedicated users praising its native functionalities. The platform allows for seamless creation of various online retail ...Read more

          ClickDesk is a highly praised tool for enhancing customer interactions and team collaboration. Users appreciate its convenience in managing customer inquiries and the ease of connecting with ...Read more

          Pros and Cons
          • Easy to use even for beginners, with intuitive features and functionality.

          • Strong community support and a vast selection of modules and themes available for customization.

          • Efficient ecommerce platform for developing and running online businesses.

          • Flexibility in creating multi-shops for different countries and languages.

          • Ability to automate routines and perform a wide range of ecommerce tasks without external modules.

          • Limited availability of free modules, with some add-ons being expensive.

          • Issues with customer service responsiveness and support, especially in resolving technical problems.

          • Some themes and additional features are costly compared to other ecommerce platforms.

          • Facilitates easy and effective communication with clients, enhancing customer service and satisfaction.

          • User-friendly interface that is easy to navigate and learn, promoting quick adoption and employee training.

          • Affordable pricing for the range of features provided, making it accessible to businesses of various sizes.

          • Integration with popular business applications, enhancing productivity and workflow efficiency.

          • Combination of chat, helpdesk, call, and social engagement features, offering comprehensive solutions in one platform.

          • Occasional issues with slow customer support response times, leading to delays in issue resolution.

          • Limited availability and functionality of a mobile app, reducing flexibility for on-the-go usage.

          • Complexity in mastering all features, especially for newer users, requiring time to grasp full capabilities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Mirantis

          Mirantis

          Smart Tuition

          Smart Tuition

          Manage Protect

          Manage Protect

          Media and Screenshots

          Screenshots
          PrestaShop Screenshots

          2 Screenshots

          Live Chat screenshot

          4 Screenshots

          Videos

          No videos available.

          video-0

          2 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither PrestaShop nor ClickDesk offers a free trial.

          PrestaShop is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ClickDesk is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of ClickDesk begins at $12.99/User/Month when Billed Yearly, while pricing details for PrestaShop are unavailable.

          Some top alternatives to PrestaShop includes and undefined.

          Some top alternatives to ClickDesk includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, HelpOnClick, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].