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Compare Pipedrive vs Zendesk Sunshine vs Salesforce Sales Cloud vs Thryv

Overview

Description

Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More

Zendesk Sunshine features a sleek, modern design and is built for Zendesk's secure multi-tenant architecture. It offers new homepage layouts and an easy-to-use Customization tool for your ... Read More

Entry Level Pricing
  • Starts from $9.90 , Billed Yearly
  • Starts from $19
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

7.9/10

User Ratings

4.2

(22)
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Software Demo

Demo

View demo

View demo

Features

Total Features

10 Features

4 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9.90 , Billed Yearly
          • $19
          Pricing Pans
          • Essential

            • Lead, deal, calendar and pipeline management

            • Simple data import and easy customization

            • 24/7 support and 300+ integrations

          • Advanced

            • Includes features of Essential plan, plus

            • Full email sync with templates and scheduling

            • Group emailing plus open and click tracking

            Show more +

          • Professional

            • Includes features of Advanced plan, plus

            • Create, manage and eSign documents and contracts

            • Revenue projections, forecasts and enhanced custom reporting

          • Browse all pricing plans
          • Not Available
          Pricing Pagepipedrive pricingzendesk-sunshine pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2339

          Very Good

          495

          Good

          70

          Poor

          17

          Terible

          45

          Excellent

          30

          Very Good

          13

          Good

          9

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more

          Zendesk Sunshine has garnered significant praise over the past year for its ease of use, flexibility, and robust capabilities. Users consistently highlight its intuitive interface, which ...Read more

          Pros and Cons
          • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

          • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

          • Clear, visual layout for tracking sales processes, deals, and project progression.

          • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

          • Facilitates rapid onboarding and setup, with many users reporting full implementation within days.

          • Some users find the system complex initially, requiring proper guidance and support for efficient use.

          • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

          • Advanced users occasionally express the need for more sophisticated or customizable feature sets.

          • Intuitive and user-friendly interface, requiring little to no training for basic usage.

          • Seamless organization and management of customer tickets, chats, and emails in one system.

          • Provides flexible architecture with open APIs, enabling smooth integrations and customizations for innovative customer experiences.

          • Efficient omnichannel support allows integration with third-party chatbot platforms and various communication tools across multiple social channels.

          • Offers strong reporting capabilities essential for businesses to monitor and optimize operations.

          • Advanced features and configuration can feel daunting to new users without prior experience or adequate training.

          • Limited sophistication in transaction-related data handling, requiring improvements for better usability.

          • Some users report expensive integration setups that raise overall adoption costs for certain workflows.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Festo

          Festo

          Remax

          Remax

          Vimeo

          Vimeo

          MCM

          MCM

          ASG Technologies

          ASG Technologies

          MakeSpace

          MakeSpace

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          Custom Objects

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Pipedrive and Zendesk Sunshine offer a Free Trial.

          Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

          Zendesk Sunshine is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for Zendesk Sunshine Starts at $19/User/Month.

          Some top alternatives to Pipedrive includes Salesforce Sales Cloud, Thryv, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

          Some top alternatives to Zendesk Sunshine includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, eZnet CRM, Keap, SalesCRM, CloudCC CRM, Freshdesk, CRMdesk and Custerem.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].