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Compare Paldesk vs LivePerson vs ZoomInfo Chat

Paldesk - Live Chat Software
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Overview

Description

The Paldesk was designed with simplicity in mind. It is a cloud-based Help Desk software for small teams that helps to manage, improve and track customer support tickets easily. The ... Read More

LivePerson is the ultimate solution for companies looking to enhance their customer conversations and overall performance. With its cutting-edge conversation cloud, LivePerson allows users ... Read More

Entry Level Pricing
  • Starts from $9 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.9/10

8.9/10

User Ratings

4.5

(19)
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Software Demo

Demo

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Features

Total Features

7 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , Billed Yearly
          • Not Available
          Pricing Pans
          • Rookie

            • 1 Widget

            • Easy Pop-up

            • Widget Customization

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          • Early Stage

            • Includes features of Rookie plan, plus

            • Unlimited Widgets

            • Widget Triggers

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          • Rising Star

            • Includes features of Early Stage plan, plus

            • ‍Ticketing System

            • KnowledgeBase (unlimited)

            Show more +

          • Not Available
          Pricing Pagepaldesk pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          9

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          182

          Very Good

          58

          Good

          12

          Poor

          12

          Terible

          45

          Expert's Review generated by AI

          No Expert ai Review available for the product

          LivePerson has received a mix of feedback from users, but there are clear strengths highlighted in the reviews. Users appreciate the platform's ability to streamline communication channels, ...Read more

          Pros and Cons
          • Allows for managing messaging channels efficiently, including social networks and WhatsApp.

          • Customer support is approachable and responsive, providing positive experiences.

          • Empowers businesses with AI features for automating tasks and improving efficiency.

          • Provides tools for omnichannel messaging solutions, benefiting both businesses and customers.

          • User-friendly interface with neat features for engaging with customers effectively.

          • Some users find the reporting suite cumbersome and require more user-friendly options.

          • Limited modularity in pricing may restrict access to all features.

          • Inconsistencies in product guidance and advice can be challenging for users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          Search Conversations

          5 Screenshots

          Connections

          2 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Paldesk offers Free Trial, but LivePerson does not.

          Paldesk is designed for Large Enterprises, Medium Business and Small Business.

          LivePerson is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Paldesk begins at $9/User/Month when Billed Yearly, while pricing details for LivePerson are unavailable.

          Some top alternatives to Paldesk includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, WebsiteAlive, Smartchat, LivePerson, LinkedChat and ChatFlow247.

          Some top alternatives to LivePerson includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, SnapEngage, Smartchat, ChatFlow247 and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].