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Compare Ozonetel CloudAgent vs RingCentral Contact Center

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Overview

Description

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while ... Read More

RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
User Ratings

4.5

(29)
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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      ringcentral-contact-center pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Mac
      • Mobile - iOS
      • Installed - Windows
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      4.5

      (based on 29 reviews)

      Rating Distribution

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      27

      Very Good

      10

      Good

      8

      Poor

      4

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more

      Pros and Cons
      • Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility.

      • Easy accessibility and remote functionality, making it convenient for remote work and connectivity.

      • Customizable features, call recording, and various communication options (phone, fax, video, text).

      • Centralized directory for easy access to contacts.

      • User-friendly interface, straightforward setup, and usage.

      • Inconsistent call quality, dropouts, and connectivity issues at times.

      • Complex features like call transfers and minor bugs can be challenging to navigate.

      • Occasionally inaccurate voicemail transcription and identification.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      2 Videos

      video-0

      2 Videos

      Alternatives

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Ozonetel CloudAgent offers Free Trial, but RingCentral Contact Center does not.

      Ozonetel CloudAgent is designed for Large Enterprises, Medium Business and Small Business.

      RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

      Pricing details for both Ozonetel CloudAgent and RingCentral Contact Center are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Ozonetel CloudAgent includes HoduCC, Call Center Studio, Aircall, UJET, Dialpad Contact Center, Zultys MXIE, Callision, Vonage Contact Center, RingCentral Contact Center and My Hotline.

      Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].