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Compare Opsgenie vs Uptrends

Opsgenie - Incident Management Software
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Uptrends - Website Monitoring Software
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Overview

Description

Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's ... Read More

Experience hassle-free website monitoring with Uptrends, a cutting-edge solution designed for modern businesses. Keep a close watch on your website's performance, uptime, and API function ... Read More

Entry Level Pricing
  • Starts from $9 , Billed Yearly
  • Starts from $15.47 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.0/10

9.8/10

User Ratings

3.3

(19)
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Software Demo

Demo

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Features

Total Features

6 Features

11 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , Billed Yearly
          • $15.47 , Billed Yearly
          Pricing Plans
          • Free

            • Up to 5 users

            • Number of Alerts: Unlimited

            • E-mail Notifications: Unlimited

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          • Essentials

            • Includes Free Plan features, plus

            • SMS/Voice Notifications (US & Canada): # of users x100

            • SMS/Voice Notifications (International): # of users x25

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          • Standard

            • Includes Essentials Plan features, plus

            • SMS/Voice Notifications (US & Canada): Unlimited

            • SMS/Voice Notifications (International): Unlimited

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          • Browse all pricing plans
          • Starter

            • 1 operator

            • Pre-selected checkpoints

            • Uptime monitoring

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          • Business

            • Includes features of Starter plan, plus

            • Unlimited operators

            • 228 checkpoints

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          • Enterprise

            • Includes features of Business plan, plus

            • SSO (SAML 2.0)

            • Sub accounts

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          99

          Very Good

          22

          Good

          1

          Poor

          1

          Terible

          0

          Excellent

          10

          Very Good

          5

          Good

          1

          Poor

          1

          Terible

          23

          Expert's Review generated by AI

          Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, ...Read more

          Despite some negative reviews, ITRS Uptrends has shown itself as a reliable and valuable website monitoring tool. Users appreciate its wide array of monitoring checkpoints around the world, ...Read more

          Pros and Cons
          • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

          • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

          • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

          • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

          • Enables effective incident management across multiple services and infrastructure, facilitating alarm setup and escalation.

          • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

          • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

          • Uptrends is an invaluable tool for tracking site and API uptime, enhancing reporting accuracy and client satisfaction.

          • Users appreciate the wide range of monitoring checkpoints and customized capabilities, aiding root cause analysis during downtime events.

          • Uptrends offers external monitoring from various global locations, facilitating quick issue detection and resolution.

          • The software is user-friendly, providing detailed performance data and instant alerts for quick issue resolution.

          • The service receives praise for its outstanding support team responsiveness and reliability in keeping teams informed about website uptime and speed.

          • Some users find the lack of specific alerts and customization options in alerts and reports limiting.

          • There are challenges with transaction scripting for sites using Angular, affecting the functionality for monitoring certain types of websites.

          • The interface design could be improved for better user experience and navigation.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Looker

          Looker

          Virgin

          Virgin

          isobar

          isobar

          Ortec

          Ortec

          Media and Screenshots

          Screenshots
          Announcement

          4 Screenshots

          Dashboard screenshot

          2 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Opsgenie and Uptrends offer a Free Trial.

          Opsgenie is designed for Large Enterprises, Medium Business and Small Business.

          Uptrends is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Opsgenie Starts at $9/User/Month when Billed Yearly whereas for Uptrends Starts at $15.47/Month when Billed Yearly.

          Some top alternatives to Opsgenie includes Freshservice, Jira Service Desk, PagerDuty, VictorOps, Amixr, AlertOps, Splunk On-Call, Spike.sh, Mission Manager, StatusCast Incident Management and PagerTree.

          Some top alternatives to Uptrends includes Freshping, Uptime, DevMonitor.io, Monitis, SolarWinds Pingdom, Visualping, pingnow.io, Epic Ping, PingPing and Pingt.io.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].