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Compare Onyx CRM vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Description

The Onyx CRM is your all-in-one customer relations manager, allowing you to manage leads, opportunities, contacts and activity through an intuitive interface. The functionality of the Onyx ... Read More

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.0/10

9.8/10

User Ratings

3.6

(30)
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Software Demo

Demo

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Features

Total Features

6 Features

47 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          5

          Very Good

          11

          Good

          1

          Poor

          0

          Terible

          1

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          Onyx CRM has emerged as a dependable platform for businesses aiming to streamline sales, marketing, and customer service processes. What stands out most about Onyx CRM is its intuitive design and ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons
          • User-friendly interface with simple layouts and navigation, making it easy for managing customer and employee information.

          • Centralized system for accessing all client data, offering 360-degree customer insights and efficient task assignment.

          • Highly effective for sales, marketing, and customer service integrations, streamlining operations.

          • Flexible and customizable dashboards, allowing users to sort and analyze data effectively.

          • Robust tools for generating custom reports, analytics, and managing production processes.

          • Dated or unintuitive UI in certain areas requires redesign and improvement.

          • Browser compatibility issues, with some reliance on outdated or buggy browsers.

          • Limited app and API integrations, causing double entry and workflow disruption.

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots

          No screenshots available.

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho CRM offers Free Trial, but Onyx CRM does not.

          Onyx CRM is designed for Large Enterprises, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho CRM begins at $9/user/month when yearly, while pricing details for Onyx CRM are unavailable.

          Some top alternatives to Onyx CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Salesforce, SalesCRM, SimpleCRM, CRM.me, Efficy CRM, Second CRM, CAS CRM, SalesPro CRM, LOGICRM and CRM.io by 500apps.

          Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].