Onyx CRM Reviews in January 2025: User Ratings, Pros & Cons

"A good CRM Platform"

What do you like best about Onyx CRM? A good platform that has easy to use and clear interface, it will do what you need to. What do you dislike about Onyx CRM? There are a few refinements that are required, it gets buggy in some places, does not support every browser What problems is Onyx CRM solving and how is that benefiting you? It provides a one-stop solution for your customer and gives good insights

"Onyx CRM Is User-accommodating And Excellent Performance"

What do you like best about Onyx CRM? The Onyx CRM framework has advanced to make any business that emphasis on deals, promoting, and client assistance way simpler for processing.Onyx format is exceptionally simple. All client data is right on the landing page. Simple connection access with history for that client. Frequently you find refreshing in a CRM troublesome. You can pre-set to help you to remember fields that should be refreshed so no basic data is lost What do you dislike about ...

"Efficient CRM with fresh look"

What do you like best about Onyx CRM? 1. Data Import. 2. Support(Chat Support, Mail Support, Phone Support). 3. Analytics. 4. Custom Reports. What do you dislike about Onyx CRM? 1. APIs. 2. Not much heard of. 3. Need to be more robust. What problems is Onyx CRM solving and how is that benefiting you? 1. Generating reports(Custom reports helps a lot). 2. Support. 3. Analysis

"Onyx CRM Is User-friendly And Performs Well."

What do you like best about Onyx CRM? Onyx CRM has a unique feature that allows our marketing, sales, and customer service departments to run. Customer satisfaction is our top priority within the organization. Its adaptability gives us a 360-degree view of each client, delivering differentiated client ventures that help us grow our revenue. Onyx CRM allows us to pay attention to our clients and access client history. Exceptional customer experiences go beyond friendly interactions. Its ...

"Excellent Performance"

What do you like best about Onyx CRM? The Onyx CRM system has evolved to make any business that focus on sales, marketing, and customer service way easier for processing. What do you dislike about Onyx CRM? If you are not properly trained to use the tool then you wouldn't be able to increase your productivity output. What problems is Onyx CRM solving and how is that benefiting you? Data about sales, marketing and customer service queries are well organized to differentiate the more critical ...

"Just simple"

What do you like best about Onyx CRM? The layout is straightforward. You have everything in one place. Elements are very well linked. What do you dislike about Onyx CRM? The UI is a bit old fashion. It would be cool to make a redesign What problems is Onyx CRM solving and how is that benefiting you? Have all information about our clients in one place.

"Onyx CRM is a unified enterprise Customer Relation Management Platform."

What do you like best about Onyx CRM? Onyx is a very easy to use software. It has simple layouts. It helps to connect with the clients in a very efficient and dedicated way. All the customer information is kept at the homepage. It basically allows your tasks to revolve around your customer’s needs. It provides and easy link access for the history of the client as well. It gives a better insight in dealing with the clients. It is very helpful in manufacturing and distribution management. It ...

"So easy to use"

What do you like best about Onyx CRM? Onyx layout is very easy. All customer info is right on the home page. Easy link access with history for that client. Often you find updating in a CRM difficult. You can pre-set to remind you of fields that need to be updated so no critical information is lost. What do you dislike about Onyx CRM? Integration with outside apps can be difficult at points. Their API requires quite a bit of build up to get the information to flow. This tends to create ...

"Onyx positive review "

What do you like best about Onyx CRM? easy design and in-depth options. Easy to search people aswell What do you dislike about Onyx CRM? Difficult to access certain features . Training is too long. What problems is Onyx CRM solving and how is that benefiting you? Keeping contact information for our distribution lists for reports

"Onyx Review "

What do you like best about Onyx CRM? Really easy program to use for manufacturing and distribution management. Ability to ass additional modules is an asset. What do you dislike about Onyx CRM? Features for supply chain management are not necessarily fast enough for high impact areas. What problems is Onyx CRM solving and how is that benefiting you? With Onyx I am able to solve issues that I had surrounding product lifecycle management. The program makes it easy to keep track of where ...