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Compare Olark vs Helpjuice vs Zendesk Support vs Tidio Helpdesk

Olark - Live Chat Software
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Helpjuice - Help Desk Software
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Overview

Description

Olark is the ultimate chat software for your brand. It allows you to connect with your customers through automated messages and live chatting. With an easy-to-use interface, Olark offers ... Read More

Helpjuice is a simple, yet powerful, Knowledge Base software, designed to help customer service teams and small to medium size enterprises meet the demands of their customer base. With ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $120
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.4/10

8.0/10

User Ratings

4.3

(29)
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Software Demo

Demo

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Helpjuice has not given any software demo yet

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Features

Total Features

8 Features

6 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $120
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          146

          Very Good

          74

          Good

          18

          Poor

          8

          Terible

          4

          Excellent

          30

          Very Good

          20

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Olark is a highly regarded chat platform that stands out for its ease of use and implementation. Users appreciate features like surveys, customer support, and the chatbot functionality. The ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Straightforward and easy to use interface, facilitating quick setup and adoption for both users and customers.

          • Effective in enabling real-time communication with website visitors, leading to increased customer engagement and conversion rates.

          • Provides basic features needed for customer chat, such as automated responses and chat management tools.

          • Offers customization options for branding and messaging, enhancing user experience.

          • Integrates well with other software solutions, improving workflow efficiency.

          • Lack of advanced features and integrations, limiting functionalities for advanced users/organizations.

          • Pricing structure, particularly for add-on features, may deter small startups or users on a budget.

          • Some users report occasional technical issues like slow loading times or glitches with the availability toggle.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Glovo

          Glovo

          Hertz

          Hertz

          amazon

          amazon

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Olark and Helpjuice offer a Free Trial.

          Olark is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Helpjuice is designed for Medium Business and Small Business.

          The starting price of Helpjuice begins at $120/Month, while pricing details for Olark are unavailable.

          Some top alternatives to Olark includes ZoomInfo Chat, LiveAgent, LiveChat, LiveEngage, MyLiveChat, Zendesk Chat, Intercom, Smartchat, LinkedChat, ChatFlow247 and Freshchat.

          Some top alternatives to Helpjuice includes Zendesk Support, Tidio Helpdesk, Freshservice, Freshdesk, Zoho Desk, Support Hub, HelpDesk, Jitbit Helpdesk, CRMdesk, ReadyDesk, Sitehelpdesk, HESK, Kiodesk, SmartSupport, HelpHub and KnowledgeBase.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].