Compare Okta vs Jira Service Desk vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Okta (230) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Okta is a cloud based Identity and Access Management service that allows developers to manage users and connect applications securely. With Okta, developers can easily and securely add user ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Starts from $2	Starts from $10
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.8/10	Not Available
User Ratings	4.3 (2247)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	11 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$2	$10
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2247 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 161 Very Good 47 Good 15 Poor 4 Terible 3	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews)	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	Albertsons Cos Major League Baseball	Domino's Airbnb Square

Media and Screenshots

Screenshots	1 Screenshots	5 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Oracle Identity Management 3.8 SailPoint IdentityIQ 4.4 WSO2 Identity Server 4.3	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Okta and Jira Service Desk offer a Free Trial.

Okta is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Okta Starts at $2/User/Month whereas for Jira Service Desk Starts at $10One-Time Payment.

Some top alternatives to Okta includes Oracle Identity Management, SailPoint IdentityIQ, WSO2 Identity Server, Keycloak, Azure AD, Ping Intelligent Identity, Ping Identity, Teamstack, Auth0, Frontegg and Login-Master.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Okta vs Jira Service Desk vs Freshservice

Okta

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure