Compare Nextiva vs Truly

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Nextiva (6255) Visit website Visit Website *sponsored	Truly (150) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	NEXTVIA Call Center is a cloud based business communication and collaboration application with features to service the needs of SMBs and growing businesses. The solution offers numerous ... Read More	Truly is real-time customer engagement software. Its architecture gives you the speed and capacity to serve thousands of customers, while delivering a consistent, consumer-grade experience. ... Read More
Entry Level Pricing	Starts from $18.95 , Billed Yearly	Starts from $55 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.6/10	8.9/10
User Ratings	4.4 (1473)	4.6 (104)
	Visit website	Get Quote

Features

Total Features	8 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$18.95 , Billed Yearly	$55 , Billed Yearly
Pricing Pans	Essential (Business communication) Get Started 7-Day Free Trial right arrow icon Unlimited voice & video calling Auto-attendant & toll free numbers Show more + Professional (Business Communication) Get Started Everything in Essential, Plus Unlimited conference calls, 40 participants Unlimited video conferencing, up to 250 participants Show more + Enterprise (Business Communication) Get Started Get a Demo right arrow icon Everything in Professional, Plus Unlimited participants on voice & video conferencing Show more + Browse all pricing plans	Growth Get Started Up to 10 Users CRM Integrations Desktop & Mobile Apps (Mac, Windows, Chrome, iOS, Android) Show more + Enterprise Get Started International Numbers & Calling Call Transcription Premium Deskphone & Conference Room Integration Show more +
Pricing Page
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Other Details

Organization Types supported	Individuals Large Enterprises Medium Business Small Business Freelancers	Individuals Large Enterprises Medium Business Small Business Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Visit Website	Get Quote

User Reviews

User Ratings	4.4 (based on 1473 reviews)	4.6 (based on 104 reviews)
Rating Distribution	Excellent 5081 Very Good 612 Good 151 Poor 70 Terible 341	Excellent 114 Very Good 26 Good 6 Poor 4 Terible 0
Expert's Review generated by AI	Nextiva has garnered overwhelmingly positive feedback from users within the past 12 months, showcasing its reliability and stellar customer support. Customers praise Nextiva for offering a ...Read more	Truly stands out as a reliable and intuitive tool for call management and integration with CRM systems like Salesforce. Users appreciate its ease of use, seamless integration, and the convenience ...Read more
Pros and Cons	Reliable service with no dropped calls, audio issues, or outages, making the transition stress-free. Excellent customer support with polite, patient representatives who efficiently address inquiries and upgrades. Responsive and knowledgeable support team members like Leo, Carlos, Nick, and Saul. Smooth setup process and fast resolution of issues, enhancing user experience. Helpful and attentive representatives like Ed G and Fernanda who provide great assistance. Occasional issues with chat service being slow and ineffective, leading to delays in issue resolution. Instances of long hold times and being transferred multiple times, affecting the overall support experience.	Reliable metadata flow to CRM, enhancing efficiency. Desktop and mobile app availability for on-the-go usage. Easy dialing feature and user-friendly interface for seamless calls. Strong integration with Salesforce for efficient workflow and tracking. Ability to switch phone numbers easily for different purposes. Intimidating richness of features for new users without adequate support. Limited customization options and marketplace for advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	Uber wework Wix

Media and Screenshots

Screenshots	6 Screenshots	No screenshots available.
Videos	2 Videos	No videos available.

Alternatives

Alternatives	uContact 4.9 Call Center Studio 4.7 Grasshopper 3.4	Nextiva 4.4 FIVE CRM Calabrio One 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Nextiva and Truly offer a Free Trial.

Nextiva is designed for Large Enterprises, Medium Business and Small Business.

Truly is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Nextiva Starts at $18.95/User/Month when Billed Yearly whereas for Truly Starts at $55/User/Month when Billed Yearly.

Some top alternatives to Nextiva includes uContact, Call Center Studio, Grasshopper, Dialpad Contact Center, Vonage Contact Center, RingCentral Contact Center, ipSCAPE and OmniOMS Customer Communication Management Suite.

Some top alternatives to Truly includes Nextiva, FIVE CRM, Calabrio One, CallTools, Call Center Studio, TelebuHub, ImagineSales, TeleCapture, Aircall, My Hotline and Tracking Sales Calls.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Nextiva vs Truly

Nextiva

Truly

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure