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Compare mHelpDesk vs Smart Service

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Overview

Description

mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has ... Read More

Smartservice is a construction management software that handles sales data, project documents, job costing and scheduling. It not only records information systematically but also provides ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.2/10

8.5/10

User Ratings

4.4

(11)
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Software Demo

Demo

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Features

Total Features

7 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          smart-service pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          147

          Very Good

          66

          Good

          24

          Poor

          4

          Terible

          21

          Excellent

          11

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to ...Read more

          SmartService has received several positive reviews highlighting its key strengths. Users appreciate its ability to streamline scheduling and dispatching processes, reducing conflicts and saving ...Read more

          Pros and Cons
          • Platform allows storing entire database, enhancing data management and organization capabilities.

          • Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.

          • Efficient scheduling and job planning capabilities, saving time and streamlining processes.

          • Improved customer service through digital transition and top-notch workflow management.

          • User-friendly system, easy navigation, and simplified data entry, reducing manual errors and enhancing productivity.

          • Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.

          • Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.

          • Limited map capabilities and integration with Excel spreadsheets, hindering route distance calculations and data analysis.

          • Easy to use and intuitive interface, suitable for both experienced users and beginners.

          • Excellent customer service that goes above and beyond to solve issues.

          • Efficient scheduling and dispatching capabilities, improving operational productivity.

          • Seamless integration with QuickBooks for streamlined invoicing.

          • Regular updates and new features added based on user feedback.

          • Some users find the software interface somewhat complicated and not very user-friendly initially.

          • Limited reporting capabilities and customization options for advanced users.

          • Need for better training resources for new users to fully utilize the software's potential.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshots

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both mHelpDesk and Smart Service offer a Free Trial.

          mHelpDesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Smart Service is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both mHelpDesk and Smart Service are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to mHelpDesk includes Smart Service, Bizom, BiznusSoft Field Service, Fieldd, FieldPlus, Odoo Field Service, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

          Some top alternatives to Smart Service includes BiznusSoft Field Service, FieldPulse, Fieldd, Salesforce Field Service, ServiceWorks, Call of Service, SmartServ, Easy Field Services, Simply Workflow and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].