Spot Score

mHelpDesk

Streamline your service business with mHelpDesk.

3.8

(259)

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mHelpDesk offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Integrations

Support

FAQs

What is mHelpDesk?

Affiliate Disclosure

mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has a new easy to use interface making it easy to use, also comes with a built in CRM so that user can add more touch points of interaction with client as well as have better tracking and support.

Pricing

mHelpDesk offers custom pricing plan
Free Trial available

Customer Type

Individuals
Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - Android
Mobile - iOS

mHelpDesk software demo

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mHelpDesk Features

Show Feature Explanation

Features Score:

Billing and Invoicing

Inventory Management

Digital Signature

Job Scheduling

Real-time Job Tracking

Reporting

Claims Management

mHelpDesk Pricing

Claim a Free Trial

Free Trial

Yes, It's available

mHelpDesk Pricing

mHelpDesk offers custom pricing plan

Pricing Model

Free trial
Paid Plans (Quotation Based )

Claim a Free Trial

Pricing Plans

mHelpDesk

Work Orders
Scheduling
Estimates
Invoices
Payment Processing

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Explore in-depth pricing

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mHelpDesk Reviews & Ratings

3.8

Very Good

Based on 259 ratings & 262 reviews

Rating Distribution

Excellent

(147)

Very Good

(66)

Good

(24)

Poor

(4)

Terible

(21)

Expert's Review generated by AI

mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to streamline workflow, schedule employees effectively, and enhance communication within teams. The system's functionality, such as the calendar feature, has contributed to ...Read more

mHelpDesk pros and cons

Platform allows storing entire database, enhancing data management and organization capabilities.
Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.
Efficient scheduling and job planning capabilities, saving time and streamlining processes.
Improved customer service through digital transition and top-notch workflow management.
User-friendly system, easy navigation, and simplified data entry, reducing manual errors and enhancing productivity.

Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.
Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.
Limited map capabilities and integration with Excel spreadsheets, hindering route distance calculations and data analysis.

User Review

James Brewer

11/07/21

1 out of 5

Works Appllication . Worst Experience

PROS & CONS What are the best aspects of this product? None. Worst user experience. System behaves differently in every different scenarios . Slow ...

Otho

11/01/21

4 out of 5

We love mHelpDesk and its support team

PROS & CONS What are the best aspects of this product? It’s been extremely advantageous for us to have one platform to store our entire database. ...

Hester

09/03/21

5 out of 5

We became more efficient in scheduling and planning our jobs with this platform

PROS & CONS What are the best aspects of this product? This app proves to be worthwhile especially when demands are high. It makes our workflow ...

Karen

08/04/21

4 out of 5

Our business is better with this great software

PROS & CONS What are the best aspects of this product? Going digital has improved our customer service. Workflow management with mHelpDesk is ...

View all Reviews

mHelpDesk Integrations

4.4

4.1

2.6

3.9

4.6

View all integrations

mHelpDesk Support

Contact

888-558-6275

Customer Service

Business Hours

Online

Location

Fairfax, Virginia

Reach out to mHelpDesk Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

mHelpDesk is a Field Service Management Software. mHelpDesk offers Reporting, Real-time Job Tracking, Job Scheduling, Digital Signature, Inventory Management and many more functionalities.

Some top alternatives to mHelpDesk includes Smart Service, Bizom, BiznusSoft Field Service, Fieldd and Fieldeas.

Yes, mHelpDesk provides API.

Yes, mHelpDesk provides mobile app.

mHelpDesk is located in Fairfax, Virginia

mHelpDesk offers Free Trial, Quotation Based pricing models

Yes, mHelpDesk can integrate with Quickbooks, WordPress, PayPal, MailChimp and many more.You can find more integration for mHelpDesk here

The starting price is not disclosed by mHelpDesk. You can visit mHelpDesk pricing page to get the latest pricing.

Researched by Rajat Gupta