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Compare mHelpDesk vs Service Fusion

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Overview

Description

mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has ... Read More

Service Fusion is the field service management software that connects mobiles and field service leaders to their technicians and jobsites. With a mission-critical app, customized business ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $125
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.2/10

9.4/10

User Ratings

4.2

(53)
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Features

Total Features

7 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $125
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          service-fusion pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          147

          Very Good

          66

          Good

          24

          Poor

          4

          Terible

          21

          Excellent

          37

          Very Good

          14

          Good

          4

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to ...Read more

          Service Fusion has garnered positive reviews for its user-friendly interface and customization capabilities. Users appreciate the seamless integration with Quickbooks Enterprise and the ability ...Read more

          Pros and Cons
          • Platform allows storing entire database, enhancing data management and organization capabilities.

          • Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.

          • Efficient scheduling and job planning capabilities, saving time and streamlining processes.

          • Improved customer service through digital transition and top-notch workflow management.

          • User-friendly system, easy navigation, and simplified data entry, reducing manual errors and enhancing productivity.

          • Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.

          • Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.

          • Limited map capabilities and integration with Excel spreadsheets, hindering route distance calculations and data analysis.

          • Streamlines scheduling and dispatching, enhancing efficiency and organization.

          • Easy to use, with intuitive features like customizable invoices and integrated customer information.

          • Enhances communication and collaboration through real-time updates and notifications for techs and customers.

          • Offers a user-friendly interface and integrates well with third-party software for enhanced functionality.

          • Provides detailed job tracking and history, facilitating quick access to work orders and customer information.

          • Mobile app limitations, such as inability to perform certain tasks like emailing invoices, especially on tablets and phones.

          • Connectivity issues during peak hours and in areas with limited coverage affecting the mobile portion usability.

          • Challenges with customizations, such as the complexity of inventory management and lack of certain desired features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          GPS Fleet Tracking

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          mHelpDesk offers Free Trial, but Service Fusion does not.

          mHelpDesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Service Fusion is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Service Fusion begins at $125/Month, while pricing details for mHelpDesk are unavailable.

          Some top alternatives to mHelpDesk includes Smart Service, Bizom, BiznusSoft Field Service, Fieldd, FieldPlus, Odoo Field Service, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

          Some top alternatives to Service Fusion includes FieldEZ, ServiceTitan, Jobber, FieldPulse, Field Force Tracker, Fieldd, Call of Service, Easy Field Services, Fieldworkhq and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].