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Compare mHelpDesk vs Housecall Pro vs Service Fusion

Overview

Description

mHelpDesk is web-based field service management software for professional service businesses helping them to streamline workflows and provide real-time information to their clients. It has ... Read More

Housecall Pro is simple, effective field service management software designed for any business that provides professional services at customer sites. With integrated, configurable advanced ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $59 , yearly
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.2/10

9.6/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $59 , yearly
          Pricing Plans
          • Not Available
          • Basic

            $79

            /month

            • Credit card rates as low as 2.59%

            • Drag & drop scheduling

            • Real-time dispatching

            Show more +

          • Essentials

            $189

            /month

            • All Basic features

            • QuickBooks integration

            • Detailed job & estimate reporting

            Show more +

          • MAX

            Custom

            • All Essentials features

            • Advanced reporting

            • Integrate data via open API

            Show more +

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Mobile - iOS
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          147

          Very Good

          66

          Good

          24

          Poor

          4

          Terible

          21

          Excellent

          268

          Very Good

          38

          Good

          13

          Poor

          4

          Terible

          15

          Expert's Review generated by AI

          mHelpDesk is a platform that offers a comprehensive solution for managing various aspects of work processes, as indicated by user feedback over the past 12 months. Users appreciate the ability to ...Read more

          The product has garnered overwhelmingly positive reviews in the past 12 months, emphasizing its key strengths in facilitating smooth and efficient operations for various service businesses. Users ...Read more

          Pros and Cons
          • Platform allows storing entire database, enhancing data management and organization capabilities.

          • Smooth-running workflow with simultaneous job entry, visible calendars, and communication, minimizing miscommunication.

          • Efficient scheduling and job planning capabilities, saving time and streamlining processes.

          • Improved customer service through digital transition and top-notch workflow management.

          • User-friendly system, easy navigation, and simplified data entry, reducing manual errors and enhancing productivity.

          • Inconsistencies and challenges with system behavior, such as in importing/exporting data and record creation scenarios.

          • Technical issues and glitches encountered, such as slow performance, connectivity problems, and functionality not meeting expectations.

          • Limited map capabilities and integration with Excel spreadsheets, hindering route distance calculations and data analysis.

          • Streamlines scheduling and invoicing processes for businesses, enabling efficient operations.

          • User-friendly interface that simplifies the learning curve, benefiting both technicians and office staff.

          • Users may face challenges with advanced features and navigation without adequate training or support.

          • Limited integration options with third-party apps and services may restrict scalability and customization opportunities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Crucial HVAC Invoice Elements

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          mHelpDesk offers Free Trial, but Housecall Pro does not.

          mHelpDesk is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Housecall Pro is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Housecall Pro begins at $59/month when yearly, while pricing details for mHelpDesk are unavailable.

          Some top alternatives to mHelpDesk includes Service Fusion, Housecall Pro, Smart Service, Bizom, BiznusSoft Field Service, Fieldd, FieldPlus, Odoo Field Service, Easy Field Services, Fieldworkhq, Service CRM and Fieldeas.

          Some top alternatives to Housecall Pro includes Service Fusion, Smart Service, FieldEZ, ServiceTitan, FieldEdge, Workiz, Fieldd, Easy Field Services, Fieldworkhq and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].