Compare ManageEngine ServiceDesk Plus vs eG Enterprise

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote	eG Enterprise (4) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More	eG Enterprise is an innovative enterprise application performance monitoring (APM) software solution for the web or SOA enterprise. eG Enterprise monitors Java™, .NET, and SAP applications ... Read More
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	Not Available	9.1/10
User Ratings	4.2 (351)	4.8 (7)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	11 Features
Unique Features
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Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Medium Business Small Business Freelancers Large Enterprises	Individuals Medium Business Small Business Freelancers Large Enterprises
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 351 reviews)	4.8 (based on 7 reviews)
Rating Distribution	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1	Excellent 4 Very Good 0 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	eG Enterprise is a powerful enterprise application performance monitoring (APM) solution that excels in real-time monitoring for Java™, .NET, and SAP applications. With detailed transaction ...Read more
Pros and Cons		The single interface for monitoring various applications simplifies management and improves user experience, reducing the learning curve and making it accessible for teams. With real-time monitoring, the platform provides actionable insights instantly, enabling developers and IT professionals to address performance issues without delays. eG Enterprise allows users to tailor monitoring to their specific IT environments, whether they are dealing with out-of-the-box or custom applications, enhancing the relevance and usefulness of the data. The software provides detailed transaction, operational, and usage metrics, allowing IT teams to understand application performance down to the transaction level, helping to identify and fix issues efficiently. For smaller companies, the pricing structure of eG Enterprise could be a barrier due to its enterprise-focused features, making it less affordable for startups or smaller IT teams. eG Enterprise’s extensive features might introduce overhead for smaller-scale businesses or applications that do not require such detailed monitoring, making it less cost-effective in these scenarios.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)	Jira 4.4 (17380 reviews) ManageEngine ServiceDesk Plus 4.2 (351 reviews) PagerDuty 4.5 (1748 reviews)

Customers

Customers	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2	No Customers information available.

Media and Screenshots

Screenshots	16 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos

Alternatives

Alternatives	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4	ManageEngine Applications Manager 4.4 Scout APM 4.7 Datadog APM 4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both ManageEngine ServiceDesk Plus and eG Enterprise offer a Free Trial.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

eG Enterprise is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both ManageEngine ServiceDesk Plus and eG Enterprise are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Some top alternatives to eG Enterprise includes ManageEngine Applications Manager, Scout APM, Datadog APM, New Relic APM, Nastel AutoPilot, AppDynamics, Dynatrace, Thundra APM, Monitis and APImetrics.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ManageEngine ServiceDesk Plus vs eG Enterprise

ManageEngine ServiceDesk Plus

eG Enterprise

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure