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Compare Lytics vs Intercom vs ZoomInfo Chat

Lytics - Customer Data Platform (CDP)
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Overview

Description

Lytics is a customer data platform (CDP), enabling retailers to collect and act on customer shopping behavior data at scale. Lytics helps make online commerce smarter for buyers and ... Read More

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $59
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.2/10

9.8/10

User Ratings
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Software Demo

Demo

Features

Total Features

7 Features

38 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $59
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          21

          Very Good

          28

          Good

          7

          Poor

          1

          Terible

          1

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Haymarket

          Haymarket

          Regit

          Regit

          Entercom

          Entercom

          No Customers information available.

          Media and Screenshots

          Screenshots
          Experience Editor

          3 Screenshots

          Ourbound

          4 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Lytics nor Intercom offers a free trial.

          Lytics is designed for Large Enterprises, Medium Business and Small Business.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Intercom begins at $59/Month, while pricing details for Lytics are unavailable.

          Some top alternatives to Lytics includes CustomerLabs CDP, Captain Metrics, Zylotech, LeadSpace, Scal-e, Lexer, Acquia Marketing Cloud, BSI CDP, Decide AI and euromessage CDP.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].