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Compare LogMeIn Rescue vs BeyondTrust Remote Support vs NinjaOne (NinjaRMM)

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Overview

Description

LogMeIn Rescue provides everything you need to conveniently and securely access, control and help solve your users computers from anywhere. This intutive user interface allows you to ... Read More

BeyondTrust is a software product that allows you to provide remote support to your customers. Using this software, you can connect to the desktop of a user who is experiencing a problem ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $2,097
Free Trial Availability
Spotsaas Score

9.1/10

9.3/10

User Ratings
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Software Demo

Demo

View demo

View demo

Features

Total Features

7 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $2,097
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagelogmein-rescue pricingbeyondtrust-remote-support pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          99

          Very Good

          29

          Good

          4

          Poor

          1

          Terible

          0

          Excellent

          80

          Very Good

          15

          Good

          2

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          LogMeIn Rescue by GoTo has garnered significant praise for its unattended remote connection feature, lauded as a must-have for IT professionals. Users appreciate the Rescue Lens app for accessing ...Read more

          BeyondTrust Remote Support has garnered commendable reviews in the past 12 months, highlighting its wide compatibility with all operating systems and the ability to host the server on-premises ...Read more

          Pros and Cons
          • Efficient unattended remote connection for troubleshooting, enhancing user experience.

          • Intuitive interface and ease of use, suitable for users of varying technical backgrounds.

          • Seamless integration with admin tools, simplifying remote access and support tasks.

          • Enables quick connections and file transfers, improving troubleshooting efficiency.

          • Versatile, cloud-based accessibility from various devices, offering flexibility for support.

          • Occasional connectivity issues, especially with slower internet speeds, impacting user experience.

          • Setup process can be time-consuming for less tech-savvy users, requiring additional guidance.

          • Higher pricing compared to alternatives, potentially limiting affordability for some users.

          • Compatible with all operating systems and devices.

          • Easy to configure within domain environment.

          • Provides a range of remote tools for support.

          • Clean and easy-to-use client interface.

          • Excellent support for mobile devices.

          • Slow updates after new operating system releases.

          • Connection drops and slow connection to host machines.

          • Limited support for IOS compared to other platforms.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Motorola

          Motorola

          No Customers information available.

          Media and Screenshots

          Screenshots
          Technician console

          1 Screenshots

          Bomgar screenshot

          8 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LogMeIn Rescue and BeyondTrust Remote Support offer a Free Trial.

          LogMeIn Rescue is designed for Large Enterprises, Medium Business and Small Business.

          BeyondTrust Remote Support is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of BeyondTrust Remote Support begins at $2,097/Year, while pricing details for LogMeIn Rescue are unavailable.

          Some top alternatives to LogMeIn Rescue includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Instant Housecall, RescueAssist, FixMe.IT and GoTo Resolve.

          Some top alternatives to BeyondTrust Remote Support includes NinjaOne (NinjaRMM), Zoho Assist, Wayk Now, ScreenMeet, ISL Online, RemotePC, TeamViewer, VNC Connect, Sygma Connect, Splashtop Business Access, Dualmon Remote Access and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].