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Compare LiveChat vs Respond Flow

LiveChat - Live Chat Software
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Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Respond Flow is the simple, effective software solution that allow to quickly and easily create, send and track SMS (text) messages to customers. User can also manage and engage with ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $45 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings

4.6

(5)
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Software Demo

Demo

Features

Total Features

8 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $16 , Billed Yearly
        • $45 , Billed Yearly
        Pricing Plans
        • Starter

          • 60-day chat history

          • Basic widget customization

          • Ticketing system

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        • Team

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Business

          • Unlimited chat history

          • Full widget customization

          • Ticketing system

          Show more +

        • Browse all pricing plans
        • Starter

          • Unlimited Waves

          • 1 Flow Campaign

          • 5,000 Contacts

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        • Growth

          • Unlimited Waves

          • Unlimited Flows

          • 50,000 Contacts

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        • Scale

          • Includes features of Growth plan, plus

          • Smart Flows

          • Unlimited Contacts

          Show more +

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        525

        Very Good

        192

        Good

        46

        Poor

        8

        Terible

        20

        Excellent

        2

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

        • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

        • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

        • Automation and asynchronous communication, user-friendly for small business owners.

        • Limited number of active accounts, hindering flexibility during certain periods of high volume.

        • Learning curve can be tricky, requiring time and effort to overcome.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        Cultivar

        Cultivar

        Tulsa Drillers

        Tulsa Drillers

        VZD

        VZD

        Media and Screenshots

        Screenshots
        All customers

        7 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        1 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both LiveChat and Respond Flow offer a Free Trial.

        LiveChat is designed for Large Enterprises, Medium Business and Small Business.

        Respond Flow is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for Respond Flow Starts at $45/Month when Billed Yearly.

        Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

        Some top alternatives to Respond Flow includes SlickText, EZ Texting, ExpertTexting, Releans, Senderium, MOBtexting, SimpleTexting, SendHub and Upwire.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].