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Compare LiveChat vs Intalk.io vs Nextiva

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

LiveChat - Live Chat Software

LiveChat

(791)
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Intalk.io - Call Center Software

Intalk.io

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Overview
Affiliate Disclosure

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

Intalk is a cloud-based call center software solution designed for organizations of all sizes to help them increase sales and retain clients by delivering great customer service. With this ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

8.4/10

User Ratings

4.4

(2017)
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Software Demo

Demo

Intalk.io has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

Features

Total Features

8 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • Not Available
          Pricing Plans

          • Starter

            Get Started

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            Get Started

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            Get Started

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

            • Browse all pricing plans
          • Not Available
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          4.4

          (based on 2017 reviews)

          No reviews available for the product

          Rating Distribution

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          No reviews available for the product

          Expert's Review generated by AI

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          No Expert ai Review available for the product

          Pros and Cons

          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews

          Integrations

          Integration with other apps
          Freshbooks
          Freshbooks

          4

          (4589 reviews)
          WordPress
          WordPress

          4.1

          (25641 reviews)
          Salesforce
          Salesforce

          4.3

          (31400 reviews)

          No Integration information available.

          Media and Screenshots

          Screenshots
          All customers

          7 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          No videos available.

          Alternatives

          Alternatives
          ZoomInfo Chat - Live Chat Software
          ZoomInfo Chat
          ClickDesk - Live Chat Software
          ClickDesk

          4

          LiveAgent - Help Desk Software
          LiveAgent

          4.7

          Nextiva - Call Center Software
          Nextiva

          4.4

          TalkDesk - Call Center Software
          TalkDesk

          4.4

          XCALLY - Call Center Software
          XCALLY

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveChat and Intalk.io offer a Free Trial.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          Intalk.io is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for Intalk.io are unavailable.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Some top alternatives to Intalk.io includes Nextiva, TalkDesk, XCALLY, Novanet Cloud Contact Center, Calabrio One, uContact, Call Center Studio, Dialpad Contact Center, VCC Live, RingCentral Contact Center and Focus Contact Center.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA