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Compare LiveChat vs GoSquared vs Thryv vs monday sales CRM by monday.com

LiveChat - Live Chat Software
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GoSquared - CRM Software
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Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Starts from $29
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

9.8/10

8.7/10

User Ratings

4.5

(95)
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Software Demo

Demo

Features

Total Features

8 Features

28 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • $29
          Pricing Plans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

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          • Browse all pricing plans
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Excellent

          54

          Very Good

          10

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          GoSquared is a feature-rich analytics platform that excels in helping businesses, particularly small to medium-sized ones, build stronger customer relationships and make data-driven decisions. ...Read more

          Pros and Cons
          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

          • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

          • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

          • Powerful marketing automation features, including lead scoring, segmentation, and targeted messaging, boosting productivity and campaign efficiency.

          • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

          • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Contentstudio

          Contentstudio

          Pharmaseal

          Pharmaseal

          Proply

          Proply

          Media and Screenshots

          Screenshots
          All customers

          7 Screenshots

          People Everyone

          3 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LiveChat offers Free Trial, but GoSquared does not.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          GoSquared is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for GoSquared Starts at $29/Month.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Some top alternatives to GoSquared includes Thryv, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, SalesCRM, SimpleCRM, CRM.me, eSalesTrack, DigitalCRM.com, Cool Life CRM, OnSite CRM, Smartchat, raychat and ChatFlow247.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].