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LiveChat - Live Chat Software
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amoCRM

amoCRM

Migrated to Kommo

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Overview

Description

Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More

AmoCRM is an open source CRM software which can be used for small to large sized business, non profit organization or also for personal use. It is based on intuitive and modern ... Read More

Entry Level Pricing
  • Starts from $16 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.7/10

User Ratings
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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $16 , Billed Yearly
          • Not Available
          Pricing Pans
          • Starter

            • 60-day chat history

            • Basic widget customization

            • Ticketing system

            Show more +

          • Team

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Business

            • Unlimited chat history

            • Full widget customization

            • Ticketing system

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagelivechat pricingamocrm pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          525

          Very Good

          192

          Good

          46

          Poor

          8

          Terible

          20

          Excellent

          31

          Very Good

          11

          Good

          3

          Poor

          1

          Terible

          1

          Expert's Review generated by AI

          LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more

          amoCRM stands out as an intuitive and user-friendly customer relationship management (CRM) platform, making it a popular choice for small to mid-sized businesses. Its simplicity and ease of use ...Read more

          Pros and Cons
          • Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts.

          • Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours.

          • Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively.

          • Automation and asynchronous communication, user-friendly for small business owners.

          • Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction.

          • Limited number of active accounts, hindering flexibility during certain periods of high volume.

          • Learning curve can be tricky, requiring time and effort to overcome.

          • Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.

          • Friendly and intuitive user interface, easy to set up and use, even for non-technical users.

          • Customizable features such as pipeline customization, API integrations, and widgets to suit specific business needs.

          • Robust sales and lead management tools like task scheduling, reminders, analytics, and email integration.

          • Excellent for small and mid-sized businesses, offering rich features at an affordable price.

          • Boosts sales efficiency with automation, follow-up tracking, and collaborative tools for sales teams.

          • Limited integrations with external tools and advanced customization options, making it less suitable for long-term or enterprise operations.

          • Lacks certain features like a document editor, personalized report generation, and better pipeline logic management.

          • Poor customer support responsiveness on complex queries or technical issues, especially for U.S.-based users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          All customers

          7 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveChat and amoCRM offer a Free Trial.

          LiveChat is designed for Large Enterprises, Medium Business and Small Business.

          amoCRM is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for amoCRM are unavailable.

          Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

          Some top alternatives to amoCRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Streak, Salesforce, Insightly, Vtiger, Nimble, Thryv, Bigin by Zoho CRM, Pipeliner CRM and Nutshell.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].