amoCRM Reviews in January 2025: User Ratings, Pros & Cons

MIGRATED TO Kommo

Lite crm to start your business

What do you like best? I love the way everything is orginized in Amo. Everything is on own place. It is easy to find out hot CRM works if you have zero experience. What do you dislike? The main downside that you still need IT specialist to implenet some functions (like autopayments and so on). What problems are you solving with the product? What benefits have you realized? amoCRM is quite cheap and offers a great servie to start. Regarding benefits, it is an option to ...

Amo CRM Great for Small Business Tracking

What do you like best? I like that you can input all customer information in, and sort the pipeline by different categories that are customizable. The calendar section for reminders is extremely valuable when timing out your follow up sales lead calls. Also, simplified enough for anyone to be able to use. What do you dislike? If you hire a saleperson who does not utilize all functions and input data correctly, you will be missing essential information when they leave the company. ...

CRM - "for ease of use"

What do you like best? this is not as sophisticated as some CRM products I have used and therefore is very easy to use- I like the layout which is easy to navigate around. What do you dislike? it does'nt have the option to calculate pricing/quotations What problems are you solving with the product? What benefits have you realized? For me the best benefit is the calendar reminder - saves me having to add the notes on microsoft and I am always forgetting to follow up on the ...

May have the answer to your problems but you won't get to them due to poor support

PROS & CONS What are the best aspects of this product? A very powerful platform, potentially. Integration with sources is potentially very helpful. What aspects are problematic or could work better? However, it is very difficult to get answers to any queries you may have. Support staff don't know the answer to simple questions like: how to you map Facebook lead forms to AMO forms (it should be straight forward but is not). Promising to get back are never followed through. Support ...

Ideal CRM application for sales

PROS & CONS What are the best aspects of this product? The highlights of amoCRM are prompt and reliable support, API and widgets, and simple and easy user interface. What aspects are problematic or could work better? There are a couple of drawbacks: there is no documents editor and the app can only be used for the sales process. What specific problems in your company were solved by this product? I have been using amoCRM for a long time, first as a normal user and now my company ...

Suitable for small businesses

PROS & CONS What are the best aspects of this product? You can use amoCRM as a secret weapon to boost your business performance. You can easily mark all upcoming events, schedule tasks, and control the performance of all your transactions. It is simple to create a list of contacts and segment contacts by company. The analytics feature helps to track all steps of transactions and close them successfully. The vendor regularly updates the solution to keep up with the world. I recommend ...

Ideal CRM for small call centers

PROS & CONS What are the best aspects of this product? I manage a small call center and my aim was to make the work of the agents faster and simpler. On the other hand, I also wanted to try out all the tasks and nuances in a CRM software. We tried out a few apps, and finally selected amoCRM. This system fulfills all our purposes without needing additional investment. I recommend amoCRM for small call centers, but not for large enterprises. What aspects are problematic or could work ...

Can integrate with call-tracking services

Jul 10, 2019

Can integrate with call-tracking services

amocrm review

What do you like best? I like that you can enter all client data in, and sort the pipeline by various classifications that are adaptable. The schedule segment for updates is amazingly important when timing out your subsequent prospective customer calls. Additionally, sufficiently disentangled for anybody to have the option to utilize. What do you dislike? In the event that you employ a deal individual who does not use all capacities and information effectively, you will miss basic ...