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Compare Lightstep Incident Response vs Incident.io vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Lightstep Incident Response - Incident Management Software

Lightstep Incident Response

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Incident.io - Incident Management Software

Incident.io

(126)
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Overview
Affiliate Disclosure

Description

Lightstep was designed specifically for the cybersecurity Incident Response space, and it continue to add new features to help these teams be more efficient at handling the large amounts of ... Read More

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

7.6/10

7.8/10

User Ratings

4.8

(22)
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Software Demo

Demo

View demo

View demo

Features

Total Features

3 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $16 , Billed Yearly
          Pricing Pans
          • Not Available

          • Starter

            Get Started

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

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          • Pro

            Get Started

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

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          • Enterprise

            Get Started

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

            Show more +

          Pricing Pagelightstep-incident-response pricingincident-io pricing
          View detailed pricing
          View detailed pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          4.8

          (based on 22 reviews)
          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          Pros and Cons

          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Continuous improvement based on user feedback, optimizing the tool for incident management.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Read reviews
          Read reviews

          Integrations

          Integration with other apps
          Zoom
          Zoom

          3.7

          (69243 reviews)
          Slack
          Slack

          4.5

          (35011 reviews)

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          Media and Screenshots

          Screenshots

          No screenshots available.

          Data Insights

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives
          Freshservice - Service Desk Software
          Freshservice

          4.4

          PagerDuty - Incident Management Software
          PagerDuty

          4.5

          VictorOps - Incident Management Software
          VictorOps

          4.6

          Freshservice - Service Desk Software
          Freshservice

          4.4

          PagerDuty - Incident Management Software
          PagerDuty

          4.5

          Spike.sh - Incident Management Software
          Spike.sh

          2.1

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Lightstep Incident Response nor Incident.io offers a free trial.

          Lightstep Incident Response is designed for Large Enterprises, Medium Business and Small Business.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Incident.io begins at $16/User/Month when Billed Yearly, while pricing details for Lightstep Incident Response are unavailable.

          Some top alternatives to Lightstep Incident Response includes Freshservice, PagerDuty, VictorOps, AlertOps, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, ResQ and LightStep.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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          Louisville, Kentucky 40223, USA

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          9931 Corporate Campus Dr
          Louisville, Kentucky 40223, USA