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Compare Klaviyo vs Freshdesk Messaging (Formerly Freshchat) vs ZoomInfo Chat

Overview

Description

Klaviyo is a powerful marketing automation platform that allows you to attract new customers, drive sales, and build your list. The simple, intuitive interface makes it easy to create ... Read More

Introducing Freshdesk Messaging, formerly known as Freshchat, the ultimate solution for modern messaging needs. This software is designed to make customer service effortless for the ... Read More

Entry Level Pricing
  • Starts from $45
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.5/10

9.3/10

User Ratings
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Software Demo

Demo

Features

Total Features

10 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $45
          • Not Available
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          630

          Very Good

          58

          Good

          5

          Poor

          0

          Terible

          11

          Excellent

          329

          Very Good

          289

          Good

          3

          Poor

          3

          Terible

          6

          Expert's Review generated by AI

          Klaviyo continues to solidify its position as a powerhouse for email and SMS marketing, especially for eCommerce businesses. With its intuitive interface and robust feature set, even those with ...Read more

          Freshchat is consistently praised for its ease of use and seamless integration with CRM systems, making it a convenient platform for providing top-notch customer service. Users appreciate the ...Read more

          Pros and Cons
          • Exceptional customer support, consistently praised for responsiveness, patience, and thorough guidance, even for complex issues.

          • Smooth onboarding experience, making platform transitions and initial setups effortless for users, including businesses with limited tech resources.

          • Easy-to-use interface with user-friendly features, making it accessible even for non-technical users.

          • Powerful email and SMS automation capabilities that enhance marketing efforts with personalized workflows and detailed audience segmentation.

          • Initial learning curve for users transitioning from previous email marketing platforms due to feature richness and platform differences.

          • Occasionally high-pressure tactics from the sales team during sign-up phases, causing some discomfort.

          • Easy to use interface, allowing for convenient access and navigation, even for non-technical users.

          • Integrated with CRM for seamless customer interactions and relationship management.

          • Combines live chat functionality with AI bot support and self-service solutions for scalable support.

          • Supports omnichannel communication and real-time assistance for enhanced customer experience.

          • Limited Marketplace options for additional apps and connectors, potentially limiting advanced functionality expansion.

          • Richness of features and customizations might be complex for new users without adequate support or guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Media and Screenshots

          Screenshots
          Integration

          3 Screenshots

          Bot Builder screenshot

          5 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshdesk Messaging (Formerly Freshchat) offers Free Trial, but Klaviyo does not.

          Klaviyo is designed for Large Enterprises, Medium Business and Small Business.

          Freshdesk Messaging (Formerly Freshchat) is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Klaviyo begins at $45/Month, while pricing details for Freshdesk Messaging (Formerly Freshchat) are unavailable.

          Some top alternatives to Klaviyo includes Outgrow, ActiveCampaign, CleverTap, Moosend, Omnisend, Ontraport, Hubspot Marketing Hub, SAS Marketing Automation, MailChimp, Adobe Marketo Engage, Zoho Marketing Automation, Contactspot, Omni.us and Flodesk.

          Some top alternatives to Freshdesk Messaging (Formerly Freshchat) includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].