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Compare Kaseya BMS vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Description

Kaseya BMS is a sophisticated yet user-friendly software that makes business growth a hassle-free experience. With its assistance, businesses can manage, create, and efficiently deal with ... Read More

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.4/10

9.8/10

User Ratings

3.8

(45)
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Software Demo

Demo

View demo

View demo

Features

Total Features

5 Features

47 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9 , yearly
          Pricing Plans
          • Not Available
          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          31

          Very Good

          7

          Good

          4

          Poor

          1

          Terible

          10

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          Kaseya BMS stands out as a versatile and reasonably priced tool for businesses, particularly managed service providers (MSPs), seeking a reliable ticketing, CRM, and remote monitoring solution. ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons
          • Excellent ticketing system that simplifies workflow automation, enhances response times, and improves overall organization.

          • Integration with other tools (e.g., Xero, accounting software, and Kaseya VSA) enables seamless data flow and extended functionality.

          • Highly customizable reporting system allows users to extract detailed metrics for internal use or client reporting effortlessly.

          • User-friendly and intuitive interface, making it easy for both technicians and end-users to operate and manage.

          • Affordable pricing compared to competing CRM and PSA solutions like ConnectWise.

          • Customer support is widely criticized for being unresponsive or ineffective in addressing billing issues and contract disputes.

          • Billing practices, such as auto-renewals, double billing, and difficulty in canceling subscriptions, are frequently mentioned as problematic.

          • Limited transparency in sales and feature promises, leading to customer dissatisfaction with unmet expectations.

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Strong integration capabilities with third-party tools (e.g., G Suite, Tableau, Power BI) and other Zoho apps in one seamless ecosystem.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          • Initial setup and customization can be overwhelming without proper guidance for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Method Group

          Method Group

          Touch nGO

          Touch nGO

          CCR

          CCR

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots
          Kaseya BMS screenshot

          4 Screenshots

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Zoho CRM offers Free Trial, but Kaseya BMS does not.

          Kaseya BMS is designed for Large Enterprises, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho CRM begins at $9/user/month when yearly, while pricing details for Kaseya BMS are unavailable.

          Some top alternatives to Kaseya BMS includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, KarmaCRM, Claritysoft, RealtimeCRM, SalesCRM, SimpleCRM, Sage CRM, Wice CRM, CRMdesk, Crank CRM and Checkeden.

          Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, HighLevel, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].