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Compare Kapture CRM vs Zoho CRM vs Thryv vs Salesforce Sales Cloud

Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Zoho CRM is a cloud-based customer relationship management (CRM) software designed to help businesses of all sizes streamline sales, marketing, and customer support in one platform. It ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

9.0/10

9.8/10

User Ratings

4.4

(24)
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Software Demo

Demo

View demo

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Features

Total Features

34 Features

47 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • $9 , yearly
          Pricing Plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans
          • Standard

            $15

            /user/month

            • All the essentials:

            • Mass email

            • Custom modules

            Show more +

          • Professional

            $25

            /user/month

            • Everything in Standard +

            • Blueprint

            • CPQ

            Show more +

          • Enterprise

            $35

            /user/month

            • Everything in Professional +

            • Zia — AI assistant

            • Territory management

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          1257

          Very Good

          833

          Good

          238

          Poor

          69

          Terible

          74

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Zoho CRM has emerged as a versatile and user-friendly solution designed to cater to businesses of all sizes. Its strength lies in its seamless customization options, intuitive interface, and ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Easy to use with an intuitive interface requiring minimal technical expertise.

          • Highly customizable workflows, fields, and dashboards to adapt to specific business needs.

          • Cost-effective solution with a strong return on investment, ideal for small to medium-sized businesses (SMBs).

          • Streamlines operations by automating tasks like lead management, reminders, and communications tracking.

          • Limited scalability and depth for larger businesses with more complex requirements.

          • Marketplace offers fewer advanced apps or connectors compared to competitors.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Amazon

          Amazon

          EuroKids

          EuroKids

          HotStar

          HotStar

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          CRM bot teams up zia

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          1 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Zoho CRM offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Zoho CRM is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Zoho CRM Starts at $9/user/month when yearly.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Some top alternatives to Zoho CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Vendasta, Zoho One, Hubspot Marketing Hub, Freshsales, Salesforce, HubSpot CRM, Microsoft Dynamics 365 for Sales, LeadSquared CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].