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Compare Kapture CRM vs Thryv vs Salesforce Sales Cloud vs Pipedrive

Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Thryv is a web-based customer relationship management (CRM) software, which is the most effective tool for organizing your contacts, leads and marketing campaigns. This program allows to ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.0/10

9.3/10

User Ratings

4.4

(24)
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Software Demo

Demo

View demo

View demo

Features

Total Features

34 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Pans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

            Show more +

          • Browse all pricing plans
          • Not Available
          Pricing Pagekapture-crm pricingthryv pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          309

          Very Good

          23

          Good

          3

          Poor

          2

          Terible

          2

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Thryv has garnered overwhelmingly positive feedback for its robust functionality and commitment to exceptional customer experience. It’s an all-in-one business management platform that ...Read more

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          • Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.

          • User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.

          • Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.

          • Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.

          • Flexible software offering packages that grow with businesses, adapting to specific needs over time.

          • Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.

          • Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.

          • Perception of misaligned expectations, with a few users expressing dissatisfaction that promises were not fully delivered.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Hair by Sierra

          Hair by Sierra

          Green Tech Cleaning

          Green Tech Cleaning

          At Whits End Grooming

          At Whits End Grooming

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          Automated Campaigns

          5 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Kapture CRM offers Free Trial, but Thryv does not.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Thryv is designed for Medium Business and Small Business.

          The starting price of Kapture CRM begins at $15/User/Month when Billed Yearly, while pricing details for Thryv are unavailable.

          Some top alternatives to Kapture CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Some top alternatives to Thryv includes Salesforce Sales Cloud, Pipedrive, Vendasta, Salesforce, HubSpot CRM, Keap, SalesCRM, SimpleCRM, Simply CRM, Zoho CRM Plus, Second CRM and Snapforce CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].