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Compare Kapture CRM vs Servetel vs Nextiva

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Servetel - Call Center Software
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Overview

Description

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Servetel is an all in one cloud based contact center software that helps small and mid-sized businesses to optimize their customer communication through multi-channel communications. The ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.0/10

8.3/10

User Ratings

4.4

(24)
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Software Demo

Demo

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Features

Total Features

34 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15 , Billed Yearly
          • Not Available
          Pricing Pans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans
          • Not Available
          Pricing Pagekapture-crm pricingservetel pricing

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Cipla

          Cipla

          OLA

          OLA

          Cars24

          Cars24

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          No screenshots available.

          Videos
          video-0

          4 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Kapture CRM and Servetel offer a Free Trial.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Servetel is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Kapture CRM begins at $15/User/Month when Billed Yearly, while pricing details for Servetel are unavailable.

          Some top alternatives to Kapture CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Some top alternatives to Servetel includes Nextiva, Knowlarity, Call Center Studio, TelebuHub, VCC Live, Callision, Vonage Contact Center, My Hotline, Mobcall, CallMatrix and MyOperator.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].